We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

The Program Manager / Scrum Master will be responsible for operating an agile based SDLC for a project or application/domain team consisting of development and business resources in an implementation of large, complex technology and business-oriented projects. They will also be responsible for the coaching/mentoring of existing development & business managers/leads on this methodology as it is implemented and used during the project development life cycle.

What you will do:

• Maintain process documentation.
• Ensure the development and business teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility.
• Update agile tracking systems to provide transparency on Product & Sprint Backlogs
• Recommend improvements and assist in changes to best practice.  Support the development managers and project leads as necessary.
• Assist with internal and external communication, improving transparency, and radiating information.
• Assist team with making appropriate commitments through story selection, task definition, identifying and removing impediments, prevent distractions that interfere with the ability of the team to deliver the sprint goal, facilitate discussion, and conflict resolution.
• Empower the teams to self-organize and improve the productivity of the teams in any way possible.
• Ensure the team strives to make each increment of functionality potentially shippable.
• Participate in the organization and planning of the development schedule based on methodology that has been developed to create a cohesive plan with an identifiable critical path, task dependencies, and major milestones, and manages the agreed project plans and schedules, ensuring successful completion within scope, budget, time, and quality parameters.
• Adapting project plans, schedules, and resource assignments as required throughout project to respond to emerging requirements and risks.

This team operates primarily based on the Eastern Time Zone.

Required Qualifications

• 7-10+ years of work experience
• 2-5 years of experience as RTE/program manager, Scrum Master, Product Owner or Agile Project/Program Manager
• Adept at problem solving and decision making skills
• Adept at collaboration and teamwork
• Adept at growth mindset (agility and developing yourself and others) skills
• Adept at execution and delivery (planning, delivering, and supporting) skills
• Adept at business intelligence

Preferred Qualifications

• Scrum Master Certification
• Project Management Certification
• Program Management experience in Healthcare industry
• Advanced understanding of software development
• Scrum Master experience with teams working on complex large-scale applications
• Experience with Agile collaboration tools such as CA Rally, Confluence, SharePoint, Microsoft Teams, etc.
• Understanding of resource allocations, forecasting, and budgeting

Education

Bachelor's degree preferred/specialized training/relevant professional qualification

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  This position also includes an award target in the company’s equity award program. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.