We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

The Supply Chain, Senior Analyst is responsible for supporting the operations and management of mailing/parcel vendor services that support the Print Procurement business units for final mile transportation.  This includes but is not limited to the mailing/parcel service from the originating facilities to the customers while being responsible for any issues or concerns regarding quality of service and vendor compliance.  

Responsible for assisting the CVS Procurement Team with contract development and expense inputs, including mailing rates and billing. Serve as departmental liaison between various business partners within the organization, mail software and equipment providers, and the United States Postal Service regarding service needs. Responsibilities also include a role with vendor invoicing and customer service. 

This role is remote with the expectation of working East Coast hours.

Key responsibilities include: 

• Track total spend by type/mode of delivery for the Print Procurement business unit. 

• Assist CVS Procurement with identifying potential RFPs and negotiating new rates for cost saving opportunities. 

• Manages communication between print operations, and business partners with regard to pick up/delivery, cancellation, and schedule changes to ensure clarity and timeliness of reporting. 

• Serve as a liaison between print vendors and internal teams. 

• Resolve all discrepancies with regard to billing and the vendor invoice payment process. 

• Ensure couriers comply with all federal, state, and local regulations for final mile delivery. Implement procedures to ensure regulations are met. 

• Assist in the management of mailing audit administration and reporting. 

• Partner with internal print managers and marketing teams to meet service expectations. 

• Create, maintain and distribute final mile metric reports/scorecards. 

• Define and analyze performance metrics on a weekly/monthly basis. Collaborate with various business partners on adding efficiencies to delivery process that will drive down total courier spend and improve service. 

• Provide back-up coverage for teammates in support of the overall Retail final mile team. 

Required Qualifications

• 1+ years Supply Chain experience
• 1+ years familiarity with US Postal Service Operations or knowledge of Market Dominant Mail products
• Proficient in MS Office applications 
• Demonstrated ability to perform root cause analysis and independently solve business problems 
• Ability to effectively communicate with all levels of management, written and verbal 
• Strong time management and organizational skills to effectively prioritize and manage multiple initiatives in order to maximize the business impact
• Proven ability to work with a high degree of accuracy, confidentiality and attention to detail 
• Proven track record for constructing and presenting data to support recommendations and project objectives 
• Proven ability to lead, influence, and drive decision-making and consensus across all levels within the organization 
• Proven ability to comprehend, interpret, and apply sound business judgment 
• Ability to develop and implement sustainable processes 

Preferred Qualifications

• Familiarity with the USPS Business Customer Gateway 
• Experience using ThoughtSpot  

Education

Bachelor’s Degree or equivalent work experience

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.