Associate

At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.

Salary Range: An annual salary range of $70,000 0 $80,000 is what we expect to pay for this position, based on overall skills and experience.

Must be legally eligible to work in the United States without current or future sponsorship to be considered.

Who is Customers Bank?

Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with.

We get you further, faster. 

Focused on you: We provide every customer with a single point of contact. A dedicated team member who’s committed to meeting your needs today and tomorrow.

On the leading edge: We’re innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead.

Proven reliability: We always ground our innovation in out deep experience and strong financial foundation, we we’re a partner you can trust.

What You’ll Do:

• Learn the fundamentals of venture banking and credit underwriting by supporting the Banking and Credit teams on new and existing client relationships.
• Assist with financial analysis by spreading financial statements, reviewing borrower information, and helping draft sections of credit and deal memoranda.
• Collect and organize monthly financial reporting and supporting documentation from clients.
• Help review loan advance requests and support the credit approval process by ensuring materials are complete, accurate, and compliant with internal policies.
• Assist in testing financial covenants, updating borrower risk ratings, and identifying trends in borrower performance.
• Prepare borrower performance dashboards and reports used by senior team members and management.
• Maintain organized and up-to-date credit files, ensuring documentation meets internal standards and regulatory expectations.
• Review spreadsheets, Word documents, and legal agreements to confirm compliance with credit terms and assist in packaging materials for credit memo production.
• Work closely with team members across banking, credit, and compliance, gaining hands-on experience in a fast-paced, collaborative venture banking environment.

What Do You Need?

• Bachelor’s degree (BA, BS, BBA, or equivalent) from an accredited four-year college or university.
• Recent graduates and early-career candidates are encouraged to apply.
• Internship, academic, or personal experience in venture capital, startups, innovation, fintech, or related fields is preferred.
• Exposure to or strong interest in the venture capital and innovation ecosystem, including startups and growth-stage companies.
• Basic understanding of financial statements and an interest in developing financial analysis and modeling skills.
• Strong attention to detail with the ability to review and analyze spreadsheets, documents, and data accurately.
• Clear written communication skills and the ability to organize information effectively.
• Ability to manage multiple tasks in a deadline-driven environment while maintaining a team-oriented approach.
• Intellectual curiosity, strong work ethic, and eagerness to learn and grow in a credit and venture banking role.

Technology Skills

• Strong Excel skills, including reviewing and analyzing spreadsheets.
• Proficiency in Microsoft Word and PowerPoint.

Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

We also provide “reasonable accommodations”, upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws. 

Diversity Statement:

At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us! Let’s take on tomorrow.