About this role
Hiring: Conversion officer ( Counsellor )
Location: Teynampet, Chennai
Exp: 1-3 years
Position Overview:
We are looking for a motivated and student-focused Conversion Officer to guide prospective students through the overseas education process. The role involves student counselling, university shortlisting, and visa guidance, with a strong focus on UK education.
Key Responsibilities
Counsel students on UK universities, courses, and admission processes
Assist students with university shortlisting based on academic profile and career goals
Provide end-to-end visa counselling and documentation guidance
Convert student enquiries into successful applications and enrolments
Maintain regular follow-ups with students and ensure timely closures
Coordinate with internal teams and university partners for smooth processing.
Required Skills:
Hands-on experience in UK counselling, university shortlisting, and visa counselling
Strong verbal and written communication skills in English
Ability to communicate in Tamil, Hindi, or Telugu (in addition to English)
Good interpersonal skills with a student-centric approach and Understanding of the motivation and criteria which influence students from the India in selecting their abroad study destinations
Good knowledge of the higher education system and academic environment in India. Ability to handle multiple students and meet conversion targets.
Preferred Skills (Nice to Have):
Result-oriented mindset
Strong follow-up and negotiation skills
Passion for helping students achieve international education goals
What You’ll Own
Guiding students through the UK admission journey
Shortlisting universities and courses
Handling visa counselling and documentation
Converting enquiries into successful enrolments
Ensuring a smooth and positive student experience.
What We Promise
Supportive and collaborative work environment
Learning and growth in overseas education counselling
Clear processes and achievable targets
Opportunities to build a long-term career
Other facts
About CustomerLabs
CustomerLabs helps performance marketers transform the way they run eCommerce and lead generation campaigns through Signal Engineering and First-Party Data Operations (1PD Ops).
With our platform, marketers can easily collect, unify, and engineer customer signals that plug directly into Meta, Google, and other ad platforms. This enables them to hit the first-party maturity standards set by Meta and Google—without writing a single line of code.
Marketers use CustomerLabs to engineer signals that drive hyper-personalization, improve audience match rates, and unlock stronger campaign performance. No tech bottlenecks. No wasted spend. Just clean, powerful signals that ad platforms actually value.
Today, hundreds of eCommerce brands and lead gen businesses rely on CustomerLabs to reach best-in-class first-party maturity in as little as 60 to 90 days—turning raw customer data into an engine for growth.
Here’s what marketers are saying:
“After implementing CustomerLabs, our EMQ score jumped from 3 to 7, match rates improved by 80%, and ROAS went from 2x to over 10x. The impact was incredible.”
“Transitioning to a first-party data ecosystem was seamless with CustomerLabs. Seeing EMQ scores improve within weeks proved the results were real.”
CustomerLabs doesn’t just prepare marketers for the decline of third-party data. We give them the ability to engineer signals that win in performance marketing.
What you'll do
- The Conversion Officer will guide prospective students through the overseas education process, focusing on UK education. Responsibilities include counselling students, assisting with university shortlisting, and providing visa guidance.
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