About this role
Job Title
Transition Analyst (Multifamily)Job Description Summary
POSITION PURPOSEThe Transition Analyst supports the Transitions & Property Management teams throughout the onboarding and offboarding processes while providing a high level of detail and customer service. As part of the Transitions team, the Analyst is also involved in special projects and ensures data integrity in all department tools & systems. The Analyst must provide a high level of support, collaborate with all members of TQC, and be an effective communicator.
Job Description
POSITION PURPOSE
The Transition Analyst supports the Transitions & Property Management teams throughout the onboarding and offboarding processes while providing a high level of detail and customer service. As part of the Transitions team, the Analyst is also involved in special projects and ensures data integrity in all department tools & systems. The Analyst must provide a high level of support, collaborate with all members of TQC, and be an effective communicator.
ACCOUNTABILITIES
May be responsible for one or more of the following:
Complete required tasks timely for all assigned onboarding and offboarding property management assignments with minimal guidance and/or supervision
Track completion of tasks in department tools
Ensures data integrity across all department transition tools
Assist Transition Specialists, Sr. Transition Specialists, and Managers with reporting and coordination of assignments; Proactively communicate potential risks and provide potential solutions
Collaborate with Property Management teams and other partners in the transition to obtain property information, analyze and interpret reports, field questions, make recommendations, establish solutions, and resolve issues
Track receipt of various documentation and proactively complete required action items once received; Audit and interpret documentation received to ensure accurate setups/decommissions
Support the maintenance of transition checklists and department tools that itemize all aspects of a property transition; Maintain and complete all department tools
Regularly audit and maintain property and client information in databases to ensure accurate system data
Occasionally attend and support internal and external transition calls
Maintain relationships with fellow support groups and Property Management teams
Develop transition process improvement initiatives and create documentation of processes; Proactively provide suggestions and solutions to property transition process
Lead and execute special projects as assigned
MINIMUM REQUIREMENTS
Bachelor Degree
3+ years of relevant experience
Or any similar combination of education and experience
Experience in real estate and basic accounting knowledge, including understanding Property Management function, lease administration, and tenant leases/reconciliations preferred
Proficiency with Microsoft Office products, including Word, Excel, and Outlook
Smartsheet knowledge is beneficial but not required
Ability to understand, interpret, and abstract complex real estate terminology
Effective time management skills
Detail oriented, organized, and thorough
Proven record of providing excellent internal and external customer service
Excellent interpersonal skills with high initiative, flexibility, and team approach to work
Excellent oral and written communication skills
PHYSICAL REQUIREMENTS
Involves work of a general office nature; typically includes extended periods of sitting and/or operation of a computer for up to 8 hours
May involve periods of standing, such as operating at a copier/fax/scanner
Regularly required to talk, hear, and use hands and fingers to write and type
Ability to speak clearly so others can understand you
Regularly required to utilize vision abilities, allowing reading of printed material, graphics, and computer displays
Ability to observe details at close range
COMPANY BENEFITS
120 Hours Paid Time Off annually; prorated upon hire
40 Hours Sick Time annually; prorated upon hire
2 Volunteer Days annually to support causes important to you & your community
14 Company Holidays
Paid Parental Leave
Medical, Dental, Vision, & Life Insurance, with other supplementary benefit options, including pet insurance; Pre-Tax spending accounts
Company Discounts Program to many major retailers & service providers
Company-provided Personal & Professional Development, including access to LinkedIn Learning, Employee Assistance Program, & Counseling Services
The above-referenced position summary is a guideline designed to present an overview of job duties and is not intended to be a comprehensive list of responsibilities and requirements.
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $ 49,857.60 - $58,656.00Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [email protected]. Please refer to the job title and job location when you contact us.
INCO: “Cushman & Wakefield”Other facts
About Cushman & Wakefield
As a global commercial real estate services leader with 52,000 professionals worldwide, we will never settle for the world that’s been built, but relentlessly drive it forward for our clients, colleagues and communities. #BetterNeverSettles
What you'll do
- The Transition Analyst supports onboarding and offboarding processes for property management, ensuring data integrity and providing high-level customer service. They also assist with reporting, track documentation, and collaborate with various teams to resolve issues.
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