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Product Owner, Issuing
full-time•Sydney
About this role
Job Description
Forward with Cuscal.
Ever tapped your phone to buy a morning coffee, or made a purchase from your favourite online store? Chances are, we’ve made it happen.
At Cuscal, we’ve been at the forefront of payments innovation for 59 years, enabling seamless, secure solutions that millions of Australians rely on every day. From launching Australia’s first ATM to being the first certified Australian fast payments Payer and Initiator in 2022, we’ve always pushed boundaries.
We are looking for a Product Owner to join our Issuing squad
The Issuing team @ Cuscal is responsible for delivering comprehensive and customisable card solutions including debit, credit, prepaid cards, mobile payments, and APIs. Our secure, user-friendly services and specialised expertise ensure seamless payment integrations for our clients while enriching the experience they provide for their customers.
As the Product Owner in our Card Management System squad, you will be responsible for setting the product vision and ownership of the teams that deliver seamless client experiences and enable our clients. The responsibilities of the role are to:
Champion exceptional client experiences, acting as the voice of the customer by communicating a clear vision to the scrum team of client insights and stakeholder feedback to inform the user stories and acceptance criteria.
Own and prioritise the backlog of work for the team (what the team works on) which could include client delivery, maintenance, defects, incidents, and continuous improvement using the relevant frameworks and guidelines.
Partner with Product Manager/s to build new or enhance and optimise products in line with broader market needs and trends.
Partner with other key stakeholders (such as Project Delivery, Risk and Compliance, other Product Owners and Product Managers) to ensure their needs are captured, prioritised and managed effectively as part of the team backlog.
Make strategic decisions to prioritise the work in the backlog, managing complex trade-offs and competing priorities. Lead and coach the squad in the management and prioritisation of effort and planning delivery of the backlog
Lead and coach the squad in the management and prioritisation of effort and planning delivery of the backlog.
Responsible for ensuring the investment of resources to deliver maximum value for Cuscal against the priorities of resilience, compliance, client delivery and innovation
Responsible for maintaining compliant and resilient systems and products
Responsible for operational readiness for all new services or significant changes. Service acceptance criteria are used to ensure that a service meets the defined service requirements, including functionality, operational support, performance, and quality requirements.
Direct people management of the Business Analysts in the squad.
About You:
As an experienced Product Owner, you will have the following skills and experience:
4+ years in banking/financial services with a preference for delivering SaaS and/or B2B products. Experience in core banking systems and payments highly regarded.
Strong prioritisation and problem-solving skills with high attention to detail.
Ability to effectively manage multiple/cross business requirements at various stages of the product lifecycle
Strong data analysis skills and process review capabilities.
Proven experience in product strategy, requirements intake (e.g business analyst), SME, process owner or customer facing role.
Knowledge of Agile development methodologies/tools and experience writing user stories
Exposure to Cards & Payments, preferably in Issuing.
Desirable knowledge and experience in Schemes Compliance (Schemes Release), Visa & MasterCard, ISO8583, eftpos, AS2805, Transactional Switching
Why Cuscal?
We are in the rapidly evolving world of payments, and we are committed to providing a diverse and inclusive workplace where the very best talent in Australia chooses to work. We support our colleagues with flexible work arrangements through our hybrid model whilst also offering a wide range of educational, financial, lifestyle, health & wellbeing benefits.
Next Step
If you think this role is the right fit for you, we invite you to apply. Let’s explore who you are and what drives you. We’d love to share our vision for the future of payments sector.
Cuscal does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Cuscal employee, location or address.
What you'll do
- The Product Owner will set the product vision and manage the backlog for the Issuing squad, ensuring exceptional client experiences. They will partner with stakeholders to prioritize work and make strategic decisions to deliver maximum value.
About Cuscal
Cuscal is a payments and regulated data services provider in Australia. Since 1966, we have enabled Australian banks, mutuals, corporates and fintechs to better serve and connect with their customers through the implementation of innovative technology solutions.
Our vision: To transform the future of how money moves and how Australia does business.
Our purpose: To enable competition and power progress, one transaction at a time.
We deliver this through our expert team, our ability to anticipate and our deep understanding of the financial payments industry.
Our proud history of firsts as the leader in payments solutions has made us the trusted partner for banks, mutuals, fintechs and corporates.
Ready to join Cuscal?
Take the next step in your career journey
Frequently Asked Questions
What does a Product Owner, Issuing do at Cuscal?
As a Product Owner, Issuing at Cuscal, you will: the Product Owner will set the product vision and manage the backlog for the Issuing squad, ensuring exceptional client experiences. They will partner with stakeholders to prioritize work and make strategic decisions to deliver maximum value..
Is the Product Owner, Issuing position at Cuscal remote?
The Product Owner, Issuing position at Cuscal is based in Sydney, New South Wales, Australia. Contact the company through Clera for specific work arrangement details.
How do I apply for the Product Owner, Issuing position at Cuscal?
You can apply for the Product Owner, Issuing position at Cuscaldirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.