About this role
Cummins values Diversity and Inclusion, and we are committed to welcoming professionals with the most diverse backgrounds. Therefore, we have no restrictions regarding age, gender identity, race, marital status, or disability.
We offer global opportunities to develop your career, make your community a better place, and work with today’s most innovative thinkers to solve the world’s most complex problems. We believe in flexibility so you can explore your passions while making an impact through meaningful work in our inclusive teams. That’s what #LifeAtCummins is all about.
We are looking for a talented Technical Support Specialist - Senior to join our team in Colombia.
In this role, you will have an impact in the following ways:
- Provide technical support and assistance for truck fleets and end customers using Chinese OEMs equipped with Cummins engines across South Hispanic America.
- Ensure fleet reliability, enhance technical capabilities, and drive performance through data analysis and KPI tracking.
- Act as the primary point of contact for end customers, helping to resolve issues related to Cummins engines to prevent risks that could impact future fleet renewals. Collaborate across multiple areas—including Engineering, CFSEs, DBU—and facilitate cross-business and functional coordination within the Cummins organization, promoting a strong customer-focused culture.
- Monitor fleet performance metrics and proactively identify potential issues.
- Deliver technical support and training to Customer Support Engineers.
Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.
Other facts
About Cummins
At Cummins, we empower everyone to grow their careers through meaningful work, building inclusive and equitable teams, coaching, development and opportunities to make a difference. Across our entire organization, you'll find engineers, developers, and technicians who are innovating, designing, testing, and building. You'll also find accountants, marketers, as well as manufacturing, quality and supply chain specialists who are working with technology that's just as innovative and advanced.
From your first day at Cummins, we’re focused on understanding your talents, current skills and future goals – and creating a plan to get you there. Your journey begins with planning your development and connecting to diverse experiences designed to spur innovation. From our internships to our senior leadership roles, we attract, hire and reward the best and brightest from around the world and look to them for new ideas and fresh perspectives. Learn more about #LifeAtCummins at cummins.com/careers.
What you'll do
- Provide technical support for truck fleets using Cummins engines and ensure fleet reliability through data analysis. Act as the primary contact for customers, resolving issues and promoting a customer-focused culture.
Ready to join Cummins?
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