About this role
Our culture believes in POWERING YOUR POTENTIAL. We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.
We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about.
We are looking for a talented Product Support Advisor (PSA) to join our team based onsite at BHP South Flank Mine. You will utilise your previous field service experience and knowledge of Cummins HHP engines to deliver a high level of support to the customer. The role operates on an 8/6 roster flying in and out of Perth. Flights are within the 8 Days, to allow a full 6 days break.
In this role, you will make an impact in the following ways:
- Deliver a first-class service to our customer prioritising fleet availability of the Cummins powered Komatsu/ Liebherr equipment.
- Complete breakdown repairs and maintenance on site
- Diagnose and repair various engines.
- Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and report any issues / incidents to the Field Service Supervisor
- Complete required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
To be successful in this role you will need the following:
- Mechanical trades qualified as a Heavy Vehicle Mechanic (to Australian standards)
- Experience as a Diesel Mechanic in the service and maintenance of HHP heavy diesel products in field service. Cummins engines is highly preferred.
- Solid diagnostic and IT capabilities
- Strong Communication skills
- Ability to prioritise varying demands and act accordingly
- Komatsu & Liebherr Experience Highly Desirable
Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.
Other facts
About Cummins
At Cummins, we empower everyone to grow their careers through meaningful work, building inclusive and equitable teams, coaching, development and opportunities to make a difference. Across our entire organization, you'll find engineers, developers, and technicians who are innovating, designing, testing, and building. You'll also find accountants, marketers, as well as manufacturing, quality and supply chain specialists who are working with technology that's just as innovative and advanced.
From your first day at Cummins, we’re focused on understanding your talents, current skills and future goals – and creating a plan to get you there. Your journey begins with planning your development and connecting to diverse experiences designed to spur innovation. From our internships to our senior leadership roles, we attract, hire and reward the best and brightest from around the world and look to them for new ideas and fresh perspectives. Learn more about #LifeAtCummins at cummins.com/careers.
What you'll do
- Deliver first-class service to customers by prioritizing fleet availability and completing breakdown repairs and maintenance on site. Ensure adherence to health, safety, and environmental policies while documenting service activities.
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