
Responsibilities:
• Under limited supervision, responsible for greeting donors and conducting registration procedures to verify donor suitability at the plasma center
• Following standard operating procedures (SOPs), assists qualified donors complete the screening process
• Educates new donors on the therapeutic products made from donated plasma
• Maintains alertness and awareness to any reaction a donor has during or after the pheresis process and notifies appropriate staff
• Conducts daily calibration of equipment and resolves calibration issues according to SOPs
• Troubleshoots equipment failures; creates incident documentation, removes and/or replaces equipment from service
• Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available
• Ensures accurate recording of donor data in the electronic donor information management system as outlined in SOPs
• Follows all Health Safety and Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures
Qualifications:
• High School Diploma or equivalent vocational or technical training
• Minimum of 18 months' clerical or customer service experience preferably in a medical or health provider environment, or equivalent combination of education and experience
• Ability to perform basic math calculations
Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.
CSL Plasma is one of the world’s largest collectors of human plasma. We are committed to excellence and innovation in everything we do. Our work ensures that tens of thousands of people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because people’s lives depend on us. See our community guidelines: https://bit.ly/2IApjpz.
Supported by parent company CSL Behring, the global leader in plasma protein biotherapeutics, CSL Plasma has more than 280 plasma collection centers globally. CSL Plasma also has a state-of-the-art testing laboratory that features some of the most advanced technology, instrumentation and automation in the field; two logistics centers, one in Dallas and one in Indianapolis. Our corporate headquarters in Boca Raton, Florida.
Our U.S. plasma collection centers are committed to the highest standards of quality and safety. When you donate, you give a valuable gift to those who require plasma-derived therapies to live healthier lives.
The CSL Group has a combined heritage of outstanding contribution to medicine and human health with more than 100 years experience in the development and manufacture of vaccines and plasma protein biotherapies.
With major facilities in Australia, Germany, Switzerland and the US, CSL has over 30,000 employees working in more than 35 countries. See our community guidelines: https://bit.ly/3QZbZeZ
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