About this role
We are seeking a motivated and customer‑focused Primary Care Representative to join our Commercial Operations team in Brisbane. The person will be looking after the North Brisbane territory and they will be promoting CSL Seqirus pharmaceutical and vaccine products, build strong relationships with healthcare professionals, and drive impactful sales results within your territory.
About the Role
As a Primary Care Representative, you will be responsible for achieving sales targets, driving market share growth, and executing a strategic territory business plan. You’ll engage General Practitioners, pharmacists, nurses, practice managers, and other allied health professionals using a mix of face‑to‑face and omnichannel engagement.
You’ll work collaboratively with your Area Business Manager and cross‑functional teams to deliver customer‑centric solutions, share insights, and continuously improve the customer experience.
This role requires resilience, strong communication skills, scientific curiosity, and the ability to influence a range of stakeholders.
Key Responsibilities
Achieve sales targets and market share objectives across your designated territory.
Develop and execute an effective territory business plan.
Build and maintain strong relationships with healthcare professionals.
Tailor engagement through an omnichannel approach (F2F, digital, webinars, email, etc.).
Identify customer and market insights and feed them back into internal teams.
Deliver compelling product and patient‑centric stories using scientific knowledge.
Collaborate cross‑functionally with Sales, Marketing, Medical Affairs, Customer Experience, and other internal teams.
Organise and conduct promotional meetings and educational events (some after‑hours).
Maintain accurate customer and call data in CRM systems.
Attend sales meetings, training, conferences, and product launches as required.
Travel regularly within your territory, including interstate travel for key events.
About You
You are a proactive, results‑driven individual who builds trust and rapport with customers. You embrace new digital tools, think strategically, and thrive in a fast‑paced environment.
Essential Skills & Attributes
Customer‑focused, resilient, and results‑oriented.
Strong stakeholder management and influencing skills.
Ability to utilise multiple channels to deliver tailored customer experiences.
Excellent communication, planning, and problem‑solving skills.
Preferred Capabilities
Business acumen and analytical skills.
Effective storytelling using clinical and patient insights.
Medical or scientific understanding.
Experience with digital engagement and multi‑channel orchestration.
Project management capability (agile mindset).
Qualifications & Experience
Current Australian driver’s licence.
Tertiary qualification in pharmacology, nursing or another scientific field, or proven sales experience inside or outside the pharmaceutical industry.
Pharmaceutical sales experience (1+ years) or 2+ years in a complex selling environment.
Travel Requirements
Regular daily travel within territory (driving). Every 5 weeks travel to Mackay for 1 week
After‑hours meetings and weekend educational events as required.
Semi‑regular interstate travel for conferences, training, and national meetings.
Ability to carry promotional materials and equipment.
What We Offer
A supportive team culture focused on development and collaboration.
Opportunities to grow your career within a leading organisation.
Comprehensive product and skills training.
The chance to make a meaningful difference in primary care health outcomes.
Ready to Make an Impact?
If you're passionate about healthcare, thrive in building meaningful relationships, and want to join an innovative and growing company, we’d love to hear from you.
Apply now and help us drive better health outcomes across Australia.
Other facts
About CSL
CSL Plasma is one of the world’s largest collectors of human plasma. We are committed to excellence and innovation in everything we do. Our work ensures that tens of thousands of people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because people’s lives depend on us. See our community guidelines: https://bit.ly/2IApjpz.
Supported by parent company CSL Behring, the global leader in plasma protein biotherapeutics, CSL Plasma has more than 280 plasma collection centers globally. CSL Plasma also has a state-of-the-art testing laboratory that features some of the most advanced technology, instrumentation and automation in the field; two logistics centers, one in Dallas and one in Indianapolis. Our corporate headquarters in Boca Raton, Florida.
Our U.S. plasma collection centers are committed to the highest standards of quality and safety. When you donate, you give a valuable gift to those who require plasma-derived therapies to live healthier lives.
The CSL Group has a combined heritage of outstanding contribution to medicine and human health with more than 100 years experience in the development and manufacture of vaccines and plasma protein biotherapies.
With major facilities in Australia, Germany, Switzerland and the US, CSL has over 30,000 employees working in more than 35 countries. See our community guidelines: https://bit.ly/3QZbZeZ
What you'll do
- The Primary Care Representative is responsible for achieving sales targets and driving market share growth within their designated territory. They will engage with healthcare professionals and execute a strategic territory business plan.
Ready to join CSL?
Take the next step in your career journey