About this role
CSE Uniserve provides high quality local engineering design services, support and effective delivery of technically advanced products and systems to mining & heavy industry, electrical and water utility, renewable energy, transport, and oil & gas sectors specialising in the delivery of a range of solutions from electrical system protection and control to asset management, power distribution and automation.
About the Role
CSE Uniserve are seeking a dynamic, energetic and customer focused Internal Sales Administrator located in our Norwest, NSW office.
The role will provide sales support to the external sales team who are focused on the external, customer sales and business development space. Working alongside the sales team, you will coordinate the internal sales functions, including preparing sales quotations, processing sales orders, and supporting the team within the scope of organisational policies and procedures. Being able to add value by having technical and product knowledge would also be an advantage.
In conjunction with the sales support functions, this role will also include assisting with optimising the sales CRM management system, engaging in customer feedback and outreach tasks as well as assisting the Internal Sales Manager.
We will rely on you to provide excellent levels of customer service as well as outstanding sales and administration support. You will cultivate positive customer (internal and external) relationships and contribute to ongoing business improvement in your related field and expertise. This role will require an individual who is proactive, highly customer focused, and have an interest and willingness to expand the quality of our sales and administration processes.
About You
Driven and motivated to excel, you are a great communicator with exceptional interpersonal skills. You will have similar sales and office administration experience in a role where you have been driven to succeed, with supporting structures in place to do so.
You will have impressive customer service skills demonstrated by your ability to form long-term value-adding relationships, underpinned by your own professional expertise and competence in the sales and office administration function.
You are a problem-solver, structured, analytical by nature, and love working in a dynamic, team-based environment.
Qualifications and Experience
· A technical product background and knowledge would be an advantage but not essential
· Understanding of sales and office administration functions
· Experience in managing multiple and competing priorities
· Excellent verbal and written communication skills
· Attention to detail is a must
Other skills and experience
· Ensuring your own area of responsibilities meet the requirements of safety, quality, time, and budget
· Attention to detail and the desire to deliver on time and with high-quality outcomes
· Experience in sales and office administration
· Working with key service providers to solve client related problems
· Working within the sales team, able to communicate product benefits and differentiators to customers
What’s in it for you?
· Attractive remuneration package
· Being part of a global organisation
· Career development opportunities
· A fun and friendly team environment
Other facts
About CSE Global
At CSE, we’re building a safer, more productive world through the integration of intelligent systems. Our technologies drive business progress and are essential to critical Communications, Security and Energy related applications.
Every day we uncover ground breaking solutions that keep operations resilient for major oil, gas, mining, utilities, transport and infrastructure projects to name a few. We view your business challenges as an opportunity to collaborate on new approaches.
Operating throughout Australia and New Zealand, we are part of SGX listed, CSE Global, which operates over 40 offices globally. We honour our history by continuing to push boundaries in technical excellence, service quality, and cutting edge technology integration.
We are integrators, engineers, strategists, innovators and project managers – working rapidly to build better ways of doing things in environments that require delicate and deliberate connections, to ensure zero disruption and unrivalled performance.
What you'll do
- The Internal Sales Administrator will provide sales support to the external sales team, coordinating internal sales functions such as preparing sales quotations and processing sales orders. The role also involves optimizing the sales CRM management system and engaging in customer feedback tasks.
Ready to join CSE Global?
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