Summary
About this role
- Job Title: Intern(Service Desk)
- Location: Bangalore
- Work Schedule: Rotational
- Working Model: Hybrid
Intro:
The primary role of this internship is to assist in servicing the IT support needs of our end-users and clients in a dynamic and result-oriented environment. You will be responsible for providing both onsite and remote support under the guidance of experienced team members.
This role requires excellent communication skills and a logical approach to problem-solving. You will handle a variety of tasks and support tickets, contributing to maintaining a high level of customer satisfaction. You will work as a member of the Global IT Organization, in a newly formed global IT Service team, reporting to the Service Delivery Manager. You will provide local support to onsite users and remote support to our user base globally. You will follow Standard Operating Procedures and utilize our internal knowledge base, communicating effectively with other IT teams.
Some of the things you'll be doing:
- Assisting in providing support to all internal/external teams for tech/operational queries.
- Support the team in daily administrative tasks.
- Participate in brainstorming sessions and contribute ideas.
- Help prepare reports, presentations, and other documentation.
- Collaborate with team members on various projects.
- Attend and contribute to meetings and workshops.
What technical skills, experience and qualification do you need:
- A solid, energetic, flexible, and pragmatic teammate who can cope with rapidly changing circumstances in a dynamic environment.
- Educational qualification: Pursuing or recently completed B.E/B.Tech/BCA/B.Sc.
- Excellent verbal and written communication skills.
- Proficiency in [specific software/tools like Microsoft Office, Adobe Creative Suite, etc.].
- Proficiency in any scripting skills (PowerShell, Terminal, CMD, etc.)
- Ability to work independently and as part of a team.
- Strong organizational skills and attention to detail.
This internship offers a fantastic opportunity to gain hands-on experience in a global IT environment and develop your technical and professional skills.
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
At CSC, we don’t just keep businesses running—we help them thrive. For more than 125 years, we’ve been the trusted partner for 90% of the Fortune 500®, leading financial institutions and businesses worldwide. As the global leader in business, legal, financial, and digital brand services across 140+ jurisdictions, we set industry benchmarks through innovation, integrity, and excellence.
Privately held and professionally managed since 1899, CSC is the business behind business®, delivering knowledge-based solutions from our headquarters in Wilmington, Delaware, USA, to clients across the globe. Our success is built on a people-first culture that fosters growth, collaboration, and agility. Recognized as a Top Employer in India, we are committed to creating an exceptional workplace where talent flourishes.
Important notice: CSC only accepts resumes from agencies in our approved supplier program. Resumes submitted through unauthorized sources—including direct submissions to hiring leaders or employees—will be considered property of CSC, with no fees eligible for claims. We encourage candidates to apply through our website for a seamless hiring experience.
🔗 Explore opportunities: [CSC Careers link]
Why work for us?
At CSC, we invest in your growth, well-being, and success. Here’s what sets us apart:
- Global legacy: Join a powerhouse shaping industries worldwide.
- Career growth and mobility: Access internal promotions, leadership programs, and skill-building opportunities to accelerate your career.
- Recognition and rewards: Enjoy performance-based bonuses, and employee recognition programs.
- Work-life balance: Benefit from hybrid work models and state-of-the-art collaborative spaces.
- Continuous learning: Gain tuition reimbursement, professional certifications, and expert-led development programs in leadership, technical skills, and more.
- Inclusive culture: Be part of a workplace where diversity, equity, and belonging fuel innovation and success.
- Community impact: Make a difference through CSC Gives Back, including our partnership with Kiva, to empower underserved communities through microloans.
Join CSC and shape the future in a dynamic, global environment where your contributions drive success.
Disclaimer: This job description serves as a general guideline and may evolve based on business needs.
Other facts
About CSC
At CSC, we do amazing things.
What you'll do
- The intern will assist in servicing IT support needs for end-users and clients, providing both onsite and remote support. Responsibilities include handling support tickets, participating in team projects, and contributing to maintaining customer satisfaction.
Ready to join CSC?
Take the next step in your career journey