About this role
Company Description:
Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.
Job Posting External
Job Duties
- Process incoming calls from both Crown customers and Service Technicians
- Dispatch technicians
- Enter technician payroll hours
- Process parts and service billing
- Create daily work orders
- Maintain records and files
- Assist other departments as needed
Minimum Qualifications
- Less than 2 years related experience
- High school diploma or equivalent
Preferred Qualifications
- Excellent phone skills
- Good communication, organizational, math and computer skills
- Experience with Microsoft Office
- Leadership skills, technical experience and knowledge a plus
- Ability to multitask
Work Authorization:
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.
No agency calls please.
Compensation and Benefits:
Crown offers an excellent wage and benefits package for full-time employees. Current benefits being offered include:
- Competitive Wages. The anticipated starting pay range for the position is $19.00 to $22.50, but is commensurate with skills and related experience,
- Health/Dental/Vision/Prescription Drug Plan with a company contribution to each,
- Health Savings Accounts and Flexible Spending Accounts,
- 401K Retirement Savings Plan: Crown matches 100% of the first 4% of your eligible pay you contribute to the plan. You are always 100% vested in the company matching contributions.
- Company paid Life and Disability Benefits as well as optional supplemental term life insurance offerings,
- Paid Parental Leave,
- 9 Paid Holidays,
- Paid Vacation accrued at a rate based on length of service and position,
- 48 Hour of Paid Sick Leave,
- Birthday Pay for Non-Exempt employees,
- Tuition Reimbursement up to $5,250 per calendar year,
- and much more.
EOE Veterans/Disabilities
Other facts
About Crown Equipment Corporation
Crown is one of the world’s largest material handling companies. Crown’s award-winning line of lift trucks maintains a reputation for advanced product design, engineering and integrated manufacturing processes. Offering a broad range of forklifts, as well as automation and fleet management technologies, Crown seeks to provide customers with forward thinking and innovative solutions designed to improve performance and lower operating costs.
Headquartered in New Bremen, Ohio, Crown’s products are defining the future of material handling throughout the world. For more information, visit crown.com
What you'll do
- The Service Customer Care Rep processes incoming calls from customers and technicians, dispatches technicians, and maintains records. They also assist other departments as needed.
Ready to join Crown Equipment Corporation?
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