Position Title: Gambling and Gaming Counsellor

The Employer:  

Crosscare is the social care agency of the Dublin Diocese and is a registered charity.

Crosscare delivers services with a servant leadership ethos. Crosscare’s Homeless, Youth, Information and Advocacy Teams support those most in need with Love, Respect and Excellence.

Nature & Scope:

The post holder with provide 1 to 1 counselling with those 18 and over impacted by gaming and gambling issues in the North Dublin area.

Location: Finglas

Work Schedule: 21 hours per week

Contract: Permanent

Salary: €42,334 - €56,182 PRO RATA

Reporting to: The post holder will be responsible to Crosscare Counselling Service Manager or nominated Deputy.

The Role

• Provide individual counselling to people aged 18 and over struggling with gambling and gaming.

• Manage a caseload across a range of programmes under the supervision of the line manager.

• Understand and prioritise Service User needs, taking account of the influence of family, mental health, peer group, gender, culture and sexuality on beliefs and behaviors.

• Conduct comprehensive assessment of the presenting issues of the client and concerned persons where appropriate.

• Development and maintenance of clinical partnerships with professionals working in same or other treatment modalities and settings.

• Notification of child protection concerns in accordance with “Children First” Guidelines in consultation with Crosscare Designated Liaison Person.

• To monitor and evaluate effectiveness and outcomes of treatment for individuals/groups, matching therapy to needs.

• Discharge and onward referral when appropriate.

• Referral of clients to self-help groups and community initiatives.

Data collection and Administration:

• Use the admin systems for data collection and recording.

• Use of HSE surveys and logging systems

• Networking with local projects within the community and developing referral pathways.

• Working as part of Crosscare engaging in team meetings, supervision, reviews and planning sessions

• Maintaining Crosscare confidentiality at all times and adhering to data protection legislation requirements and policies and procedures

• Promoting positive working relationships with other Crosscare services and external organisations

Working in collaboration:

Organisational:

Essential Requirements:

The candidate must, at the latest date for receipt of completed application forms for the post, possess:

Professional Qualification in Counselling/Psychotherapy of at least 2yrs Diploma Standard AND · Accreditation with relevant Professional Body within ACI (previously IAAAC) or IACP, IHIP or other AND · A minimum of two years' experience of managing a case load under supervision, after achieving professional qualification.

Desirable Requirements:

Training in gambling and gaming.  Experience in working with those affected by gaming and gambling.

Personal Skills/Attributes:

• Excellent communication and interpersonal skills

• Motivation and ability to work on own initiative

• Organisational skills

• IT Skills

• Demonstrate competence in providing therapy to clients over 18 years, utilising therapeutic approaches such as person-centred and cognitive-behavioural therapies.

• Demonstrate detailed up-to-date clinical knowledge of assessment and treatments.

• Demonstrate commitment to ongoing evaluation of supervision and clinical practice to ensure a quality and effective service.

• Demonstrate knowledge of notification procedures around child protection and management of other ethical considerations relevant to post.

• Demonstrate an ability to engage in health promotion and education work.

• Demonstrate commitment to continuing professional development and effective use of supervision

• Demonstrate an ability to work both as part of a multidisciplinary team and to work independently, under Supervision.   

Other:

• Access to own transport.

Benefits:

• Competitive salaries                         

• Generous annual leave

• Additional leave for long service

• Training and Development Programmes

• Employee Assistance Programme

• Digital Doctor Service 

• Competitive pension plan   

• Bike to Work Scheme

In Crosscare, we approach our work with an attitude of service, showing love, care and kindness in all interactions with others. We treat people with a level of respect they will remember long after our service and support have been received.  We strive for excellence in everything we do. Our clients, young people and service users deserve it.

Crosscare is registered with the Charities Regulator (RCN: 20169084) and the Revenue Commissioners (CHY-6262) Crosscare is the Social Care Agency of the Archdiocese of Dublin.

Detailed information on all aspects of our work is available at www.crosscare.ie

Application Process: To apply, please upload a comprehensive CV and letter of application (one document) detailing your suitability for the role to the link provided.

Closing date for applications is February 27th 2026

Garda Vetting will apply to this role

Crosscare is committed to being an inclusive employer and actively encourage applications from diverse backgrounds. We strive to achieve a positive working environment for our people, enabling us to create a comfortable working environment whilst allowing you to build your career without sacrificing your personal priorities.

If you have a disability and require accommodations to be made during or after the recruitment process, please let us know and we would be happy to accommodate you

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