About this role
At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold. You’re encouraged to break it and create something better.
Overview
A world leader in innovative, casual footwear, Crocs, Inc., is dedicated to the future of comfort. Our original and most famous style, the Classic Clog, is instantly recognized around the world — and for good reason: since 2002, we’ve sold more than 600 million pairs in over 90 countries! We achieved our status as a global leader in the casual footwear category by taking an inherently simple approach to uniting style, modern comfort, and value.
What You'll Do
- Deliver outstanding service to our consumers using our C.H.A.R.M service model
- Leads the store team in surpassing performance metrics including sales, consumer service, and charms
- Apply analytical thinking & company reporting to find opportunities within the store, empowering the team to make strategic decisions
- Lead visual presentation, product flow, replenishment, and operational standards throughout the store
- Build Foster a welcoming, inclusive environment that engages promotes internal growth, and builds an external network of talent
- Coordinate, delegate, prioritize, and meet store deadlines while ensuring effective follow-up on daily activities
- Contribute to crafting a team environment that encourages sharing of suggestions, ideas, and concerns while upholding Crocs Inc. values
- Learn & assist in various departments including consumer service, product knowledge, visual presentation, and stock room management.
- Support team members in the daily execution of retail operations i.e., POS system management and use, stock replenishment, assisting in pricing and markdown processes seasonally, promoting loyalty programs, maintaining cleanliness and recovery standards, etc.
- Adhere to Crocs Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures.
What You'll Bring to the Table
- Must be 18 years or older
- 4+ years of total retail experience, preferably with previous Store Manager experience.
- Proven leadership skills with the ability to challenge, empower, and drive team results
- Strong communication skills (written and verbal) to successfully connect with store team members, operations managers, district managers, and corporate partners
- A valid driver’s license and clean driving record may be required
- Desire to succeed in a high-growth, fast-paced retail environment
- Flexibility in work schedule including availability for nights, weekends, holidays, and extended hours
- The work environment and physical demands described here are representative of those that an employee will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these duties
- Ability to move merchandise with appropriate equipment to and from the backroom and sales floor daily
- Ability to place and arrange items on all shelves and racks daily
- Ability to climb and descend ladders carrying merchandise daily
- Ability to lift 30 pounds or more with assistance daily
- Ability to be on your feet for at least 8 hours per shift and to continuously move around all areas of the store daily
- Ability to also be required to stand, walk, kneel, or balance for a duration of time daily
- Ability to read instructions, reports, and information on computer/register screens and to key information into the computer on a daily basis
The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment. We accept applications on an ongoing basis.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.
Title: Manager, Retail Store
Salary or Pay Range: $28.00 - $33.00
Pay offered will vary based on job-related factors such as location, experience, training, skills, and abilities.
At Crocs, Inc. we believe in the power of a blend of in-person and virtual collaboration to drive creativity and strengthen relationships. Your participation in this flexible schedule plays a key role in building a connected and successful team. In-office requirements vary by our work personas: Resident (5 days), Collaborator (4 days), Connector (2-3 days), Explorer (fully remote). This role has been aligned to the Resident persona.
This position is eligible to participate in a company incentive program.
This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.
The application window is 45 days, but applicants are encouraged to apply as soon as possible after the posting date in order to ensure optimal consideration. The posting will be removed if the job is filled before the application window deadline.
Job Category: Corporate
Other facts
About Crocs, Inc.
At Crocs, Inc., we believe life’s too short for uncomfortable shoes. As the global force behind two iconic brands — Crocs and HEYDUDE — we’re redefining casual footwear for people everywhere. Whether it’s the unmistakable Classic Clog or the laid-back ease of a HEYDUDE slip-on, our products are designed to move with you, wherever life takes you.
We’re more than just shoes. We’re about comfort without compromise, style with personality, and making a positive impact while we’re at it. Our brands are for all seasons, all ages, and all walks of life — and our commitment to personalization and self-expression keeps us connected to our consumer, one pair at a time.
What you'll do
- The Manager, Retail Store will lead the store team to exceed performance metrics and deliver exceptional customer service. They will also oversee store operations, including visual presentation and inventory management.
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