About this role
At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold. You’re encouraged to break it and create something better.
Overview
We are seeking a highly motivated and experienced Manager, Distribution Center Operations to oversee our automated distribution center. The ideal candidate will be responsible for managing daily operations, ensuring efficiency, and leading a team to achieve operational excellence. This role requires a strong commitment to our guiding principles, which emphasize inclusive decision-making, open communication, employee well-being, continuous learning, ownership, and accountability.
Our Distribution Center operates on the following shifts:
| 1st | Monday - Thursday | 6:00am - 4:30pm |
| 2nd | Monday - Thursday | 5:00pm - 3:30am |
| Weekend | Friday - Sunday | 6:00am - 6:30pm |
What You'll Do
Operational Effectiveness:
- Manage distribution center operations in a union free environment, ensuring and maintaining direct, productive, and positive relationships between and among management and non-exempt associates
- Embrace simplicity in operational processes, striving for efficiency and effectiveness by minimizing unnecessary complexity for your team
- Demonstrate integrity and exemplify accountability, taking ownership of tasks and responsibilities while holding yourself and others accountable to the results
Leadership:
- Lead by collaborative and inclusive decision-making that values diverse perspectives
- Exemplify urgency in your approach, emphasizing to your team the importance of timely and efficient execution to meet goals and objectives
- Set high standards and refuse to accept mediocrity, pushing yourself and others to consistently challenge the status quo and strive for excellence
Builds & Maintains Relationships:
- Build and maintain strong relationships with internal stakeholders (e.g.; sales, store operations, planning, and finance); establishing and maintaining effective relationships with vendor community
- Build confidence within your team by empowering them with the support, skills, resources, and autonomy needed to excel in their roles
- Well-developed associate relations skills; proven team builder with a track record of identifying and growing talent. Adept at providing effective feedback
- Create an environment where communication flows in a clear and straightforward manner, and all team members freely contribute ideas and feedback
What You'll Bring to the Table
- Bachelor’s degree in business, logistics, finance, or industrial engineering or equivalent experience
- At least 3 years DC general management experience in high volume, big box environment a must
- 10 years high volume, big box distribution center experience preferred
- Experience in an Omni-Channel Distribution environment processing Wholesale, Retail and E-Commerce orders is highly desirable
- Warehouse management / network systems experience required (Manhattan Associates is a plus).
- Must be detail oriented, extremely organized and can take initiative while maintaining operational excellence within the center
- Must have the ability to multi-task, work well under pressure, and thrive in a fast-paced environment
- Strong people skills and the ability to build positive relationships with operations personnel and other key stakeholders
- Experience with continuous improvement and process improvement methods
- Excellent PC skills including Word, Excel, PowerPoint and Outlook
- Strong written and verbal communication skills
The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.
At Crocs, Inc. we believe in the power of a blend of in-person and virtual collaboration to drive creativity and strengthen relationships. Your participation in this flexible schedule plays a key role in building a connected and successful team. In-office requirements vary by our work personas: Resident (5 days), Collaborator (4 days), Connector (2-3 days), Explorer (fully remote). This role has been aligned to the Resident persona.
Job Category: Corporate
Other facts
About Crocs, Inc.
At Crocs, Inc., we believe life’s too short for uncomfortable shoes. As the global force behind two iconic brands — Crocs and HEYDUDE — we’re redefining casual footwear for people everywhere. Whether it’s the unmistakable Classic Clog or the laid-back ease of a HEYDUDE slip-on, our products are designed to move with you, wherever life takes you.
We’re more than just shoes. We’re about comfort without compromise, style with personality, and making a positive impact while we’re at it. Our brands are for all seasons, all ages, and all walks of life — and our commitment to personalization and self-expression keeps us connected to our consumer, one pair at a time.
What you'll do
- The Manager, Distribution Center Operations will oversee daily operations of the automated distribution center, ensuring efficiency and leading a team towards operational excellence. This includes managing relationships between management and associates, and fostering a collaborative work environment.
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