About Crisis24

Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.

More information is available at www.crisis24.garda.com

Who We Are Looking For

The Crisis24 Proposal Manager is a driven, detail-oriented professional with a strong understanding of security and risk management solutions, including Intelligence & Analysis, Threat & Risk Monitoring, Executive Protection, Security Operations, and Critical Communications. This individual plays a critical role in the sales cycle by leading and executing the full proposal process across multiple opportunities concurrently. They are adept at managing both reactive (RFx) and proactive proposals and understand how to tailor messaging to private sector enterprises, government entities, and NGOs. The Proposal Manager collaborates cross-functionally with sales, solution engineering, legal, and operations teams to craft accurate, compelling, and compliant responses. They are comfortable working across various procurement platforms (e.g., Ariba, Workday) and tools (e.g., Word, PowerPoint, Excel, PDF) to deliver high-quality proposals that reflect Crisis24’s global expertise in risk management and protective solutions.

What You Will Work On

The Proposal Manager must be able to work in a challenging, fast-paced environment across multiple proposals covering all aspects of the Crisis24 business with input from numerous sources. The individual ensures every proposal submission is responsive, compliant, and formatted based on Crisis24’s quality standards. The Proposal Manager will:

• Support business development activities using APMP best practices and the Proposal Team’s documented proposal processes
• Participate in proposal strategy planning and execution with project stakeholders
• Attend client-facing meetings, as needed, as part of the proposal process
• Manage the development of proposals through:
  • Researching and gathering relevant information
  • Writing, reviewing, organizing, editing, and desktop publishing proposals
  • Managing schedules to keep internal staff and partners on task
• Maintain accurate and timely communications of all proposal status and reviews
• Work both independently and with a team to ensure Crisis24 only submits high-quality proposals
• Document and execute actions to produce process improvement and attain higher success rates

What You Will Bring

• 5+ years of proposal management experience
• APMP certified, or the ability to become certified within 6 months of hire
• Bachelor's degree in a related field (business, marketing, journalism, etc.) or equivalent work experience
• Experience managing proposals for a SaaS-based solution
• Technical savvy with the ability to grasp and explain complex technical solutions

• Strong time management and prioritization skills
• Ability to work independently in fast-paced environments and on multiple deadlines simultaneously
• Fast, independent learner able to stay updated as technology changes
• Advanced Microsoft Office (Word, Excel, PowerPoint), SharePoint, Salesforce, and Acrobat Pro skills
• Self-motivated with the ability to autonomously perform required tasks
• Ability to work closely with sales staff and other stakeholders
• High level of integrity and professionalism
• Able to work individually and in a team environment

Preferred Qualifications

• Experience managing proposals for a Critical Event Management software solution
• Experience with cutting-edge, innovative proposal development techniques
• Experience with Responsive (fka RFPIO) or other proposal management software
• Experience with Adobe Creative Suite of products (e.g., Photoshop, InDesign, etc.)
• Experience with Shipley Associates training and best practices – certification preferred

Travel

• A few times per year, potential

Information Security

Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.