About this role
About Crisis24
Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.
More information is available at www.crisis24.garda.com
Who We Are Looking For
We are seeking a highly skilled Intelligence Manager with strong global intelligence and risk management experience to be embedded in our Embedded Intelligence Services division. The ideal candidate will have a deep understanding of private sector intelligence, travel risk management processes and technology platforms, and protocol development and implementation.
Under the general direction of the Embedded Intelligence Services (EIS) Senior Intelligence Manager, the Analyst will be embedded as an intelligence and travel security specialist with a Fortune 500 company.
Location: Hybrid office working configuration in Annapolis, MD, preferred; US Remote Potentially
What You Will Work On
The Intelligence Manager will be embedded with a Fortune 500 company, providing expert intelligence and global security support and consultation. The following are expected tasks:
- Serve as the designated point of contact for support, advice, and subject matter expertise regarding your client's intelligence, global security, and crisis management requirements
- Identify client-related issues and coordinate with internal stakeholders to implement solutions
- Using the intelligence cycle, research, assess, and support the production of written intelligence products that meet client requirements as well as Crisis24 analytic standards
- Conduct online threat monitoring for threats toward your client's executives, brand, products, and assets
- Produce written and oral assessments that are succinct and include beneficial analysis
- Provide exceptional customer service and relationship management
- Lead daily intelligence products for wide distribution, ensuring the reporting is timely, accurate, actionable, and in accordance with reporting criteria
- Suggest to clients potential improvements to their intelligence and integrated risk management programs and facilitate their implementation
- Manage client expectations by understanding the EIS team and Crisis24's product offerings and services
- Track and report metrics around production and deliverables
- Other duties and responsibilities assigned by management
What You Will Bring
- Five years of experience in intelligence analysis, travel security or a related field required.
- Strong familiarity with Crisis24 (or similar) Intelligence and Integrated Risk Management platforms
- Customer service experience in a client-facing role
- Ability to organize and prioritize work with little supervision
- Effective problem solving, time management, and people management skills
- Knowledge of Microsoft Office, especially Word, Excel, and PowerPoint
- Self-motivated, highly flexible, and possesses a strong initiative
Information Security
Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.
Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.
Other facts
About Crisis24
Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced global operations centers and our highly skilled team of intelligence analysts, we offer highly specialized services, 24/7 security and consulting, with the technology and AI to power it across the globe.
Crisis24, une compagnie de GardaWorld, offre une expertise mondiale en gestion intégrée des risques de sécurité. Notre service du renseignement et nos solutions d'intervention de crise et de solutions de protection globale permettent aux organisations, aux marques et aux personnes les plus influentes et innovatrices du monde de mener leurs activités en toute confiance. S'appuyant sur nos centres des opérations mondiales, sur le travail constant de notre équipe d'analystes du renseignement et la puissante plateforme de gestion des risques de Crisis24, nous offrons des services de pointe, 24/7, à travers le monde.
What you'll do
- The Intelligence Manager will provide expert intelligence and global security support to a Fortune 500 company. Responsibilities include serving as a point of contact for client needs, conducting threat monitoring, and producing intelligence products.
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