Staff Machine Learning Engineer (SPAIN & COLOMBIA ONLY)
full-time•Bogota
About this role
Fluency in English is required
As a Staff Machine Learning Engineer, you will be responsible for the ML/AI roadmap at CTL—from the inception of use cases to their deployment and monitoring. You will partner closely with a cross-disciplinary group of staff, including a mix of engineering, product, data, and operational teams. Through this work, you’ll help create operational efficiencies that increase our organization’s impact and advance our mission of supporting people in crisis.
As a Staff Machine Learning Engineer, you will:
- Fully own the model pipeline, from data collection and labeling to deployment and monitoring.
- Identify product and operational opportunities to build solutions that create efficiencies.
- Work with Product, Design, and Engineering to bring use cases into production.
- Establish effective partnerships and collaboration with subject matter experts, including Clinical Supervisors, Learning Experts, and Coaches.
- Communicate and share model performance and impact in a digestible and accessible way with the rest of the organization.
- Consider ethics, equity, security, privacy, and confidentiality in all work.
Minimum Qualifications
- 6+ years of experience in the data science space.
- Theoretical and practical understanding of ML/AI models for both structured and unstructured data.
- Experience across the model development pipeline, from inception to deployment and monitoring.
- Proficiency in Python and relevant data and ML/AI libraries.
- Experience with text as a data source, including knowledge of NLP techniques and associated ML/AI models.
- Ability to write clean, modular code and work with version control tools.
- Ability to create project plans that identify tasks, milestones, and deliverables.
Preferred qualifications
- Experience aligning, evaluating, and deploying LLMs.
- Experience with the Hugging Face ecosystem and related frameworks (e.g., Transformers).
This is a remote-only position
Please note: The following eligibility applies to U.S.-based roles only.
Only candidates in the following states will be eligible for employment: CO, CT, FL, GA, IL, IN, MD, MA, MI, NJ, NM, NY, NC, PA, TN, TX, UT, VA, WA.
What you'll do
- You will be responsible for the ML/AI roadmap, managing the model pipeline from data collection to deployment. You will collaborate with various teams to create operational efficiencies and support people in crisis.
About Crisis Text Line, Inc.
Crisis Text Line is a nonprofit organization that provides free, 24/7, high-quality text-based mental health support and crisis intervention in English and Spanish.
Since its launch in 2013, Crisis Text Line has engaged in more than 7.5 million crisis conversations and trained over 55,000 volunteers to support people in their moments of need. Crisis Text Line is committed to creating an empathetic world where nobody feels alone. Individuals seeking confidential support can connect with us via text. To be connected to a live, trained volunteer Crisis Counselor, text SHARE or APOYO to 741741 🇺🇲 🇨🇦.
Additional information, including how to become a volunteer or how to support Crisis Text Line through donations or partnerships, is available at www.crisistextline.org.
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Frequently Asked Questions
What does a Staff Machine Learning Engineer (SPAIN & COLOMBIA ONLY) do at Crisis Text Line, Inc.?
As a Staff Machine Learning Engineer (SPAIN & COLOMBIA ONLY) at Crisis Text Line, Inc., you will: you will be responsible for the ML/AI roadmap, managing the model pipeline from data collection to deployment. You will collaborate with various teams to create operational efficiencies and support people in crisis..
Is the Staff Machine Learning Engineer (SPAIN & COLOMBIA ONLY) position at Crisis Text Line, Inc. remote?
The Staff Machine Learning Engineer (SPAIN & COLOMBIA ONLY) position at Crisis Text Line, Inc. is based in Bogota, Capital District, RAP (Especial) Central, Colombia. Contact the company through Clera for specific work arrangement details.
How do I apply for the Staff Machine Learning Engineer (SPAIN & COLOMBIA ONLY) position at Crisis Text Line, Inc.?
You can apply for the Staff Machine Learning Engineer (SPAIN & COLOMBIA ONLY) position at Crisis Text Line, Inc.directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.