CN
Government Services - IT Technician (EEPF)
full-time•Canada
About this role
Location of Work: Chisasibi (EEPF)
Status: Permanent Full-time
Closing Date: January 30, 2026
Core Functions
The IT Technician is responsible for providing technical expertise to the Eeyou Eenou Police Force department regarding all Information Technology (IT) equipment, as well as identifying, analyzing, troubleshooting, and resolving problems with the aim of eliminating recurrences.
Functional Responsibilities:
- Ensure to manage responses to end users’ requests made through the Ticketing System.
- Provide IT support to other Cree Nation Government departments when needed.
- Provide technical support for meetings and secure video conferences.
- Provide end-user support / basic training and orientation in providing expertise to identify the customer needs / install computers, peripherals and relevant software’s or function.
- Analyze and diagnose incidents and collaborate with support specialists.
- Configure and support mobile applications.
- Resolve issues with the assistance of third-party suppliers.
- Provide IAM support (Identity and Access Management)
- Ensure a wide range of computer and network maintenance including installation, upgrades, security and support to maintain high-quality networks and computers systems.
- Ensure the computer security patches and malware are up to date using our monitoring tool.
- Maintain IP based telephone systems.
- Report network failures, power outages as well as policy violations regarding the usage of computer systems and software.
- Participate in the evolution of the team documentation and online tools.
Other Responsibilities:
- Maintain up-to-date knowledge and skills in area(s) of responsibility.
- Perform other duties as required.
Qualifications
Education:
- College Diploma in Information Technology or a related field.
Experience:
- Three to five years of relevant work experience.
- Experience with RMM and ticketing systems.
Language:
- Fluency in Verbal Cree.
- Fluency in English.
- Fluency in French is an asset.
Knowledge and Abilities:
- Customer-focused and service-oriented.
- Proven ability to communicate effectively.
- Ability to be discreet and maintain confidentiality.
- Demonstrated attention to detail and accuracy.
- Demonstrated ability to work under pressure and to adapt to a changing environment.
- Organizational skills.
- Judgment and proven ability to problem-solve.
- Proficiency in Microsoft Office products including Office 365.
Additional Requirements:
- Typical office setting where there are no unusual physical demands.
- Provide 24/7 on call assistance if required
- Willingness to travel.
- Must agree to undergo a criminal record check.
The Cree Nation Government may, at its discretion, waive any or all of the aforementioned requirements if a suitable candidate who is a JBNQA beneficiary accepts to follow a training plan determined by the Cree Nation Government as a condition of employment.
What you'll do
- The IT Technician provides technical expertise to the Eeyou Eenou Police Force department regarding IT equipment and resolves technical issues. Responsibilities include managing user requests, providing IT support, and maintaining computer and network systems.
About Cree Nation Government
The Grand Council of the Crees (Eeyou Istchee) represents the approximately 20,000 Crees of Eeyou Istchee. The Cree Nation Government exercises governmental and administrative functions on behalf of the Cree Nation. Both have identical membership, board of directors, governing structures and are managed and operated as one.
The Cree Nation Head Office is located in the community of Nemaska, although there are also satellite offices in other communities and Montreal. The two offices of the Embassy of the Cree Nation, located in Ottawa and Quebec City, are instrumental in upholding the Cree Nation’s relations with the federal and provincial governments and providing technical support to its 10 departments.
As a Nation, we stand to protect our human rights including treaty rights and to promote our economic interests, while working to strengthen our political and cultural ties with Quebec, Canada, other First Nations as well as maintaining international relations.
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Frequently Asked Questions
What does a Government Services - IT Technician (EEPF) do at Cree Nation Government?
As a Government Services - IT Technician (EEPF) at Cree Nation Government, you will: the IT Technician provides technical expertise to the Eeyou Eenou Police Force department regarding IT equipment and resolves technical issues. Responsibilities include managing user requests, providing IT support, and maintaining computer and network systems..
Is the Government Services - IT Technician (EEPF) position at Cree Nation Government remote?
The Government Services - IT Technician (EEPF) position at Cree Nation Government is based in Canada, Canada. Contact the company through Clera for specific work arrangement details.
How do I apply for the Government Services - IT Technician (EEPF) position at Cree Nation Government?
You can apply for the Government Services - IT Technician (EEPF) position at Cree Nation Governmentdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.