Sales Operations Director
full-time•India
About this role
Cprime brings business into a new light—illuminating possibilities that once seemed hidden. For more than two decades, we’ve partnered with 2,500+ organizations worldwide, including over 300 of the Fortune 500, to help leaders see complexity with new clarity and rewire it into intelligent flow. With 800+ experts across 30 countries, we shine a brighter path toward platform modernization, AI-first operating models, and enterprise transformation that scales with confidence. We help organizations adapt and grow by orchestrating systems, teams, and decisions into harmony. Guided by experience, energized by innovation, and backed by Goldman Sachs and Everstone Capital, Cprime is trusted globally to make transformation clearer, faster, and more human.
Summary
The Sales Operations Director will work closely with Operations and Sales Management and the Operations, Marketing, and Sales teams to support their policy, reporting, and analysis needs. The activities of this role will focus around organizing and measuring sales activity, setting sales strategy and operations processes: sales analytics, sales revenue optimization, sales process optimization, pipeline management, and forecasting.
In this role, you will help bring structure to our revenue reporting and sales trends and provide guidance and recommendations for what can be done to increase our sales teams’ efficiency and effectiveness.
\n- Establish, maintain, and continually improve sales processes.
- Work with the field sales teams to identify opportunities for improvement.
- Use data and reports to make decisions about bottlenecks in the sales process.
- Serve as subject matter expert regarding sales territory sizing and alignment, account ownership, team composition, and lead routing.
- Conduct sales training and mentor new and existing sellers on sales-related procedures.
- Assist with sales forecasting, contact and lead management, opportunities data quality, creating dashboards and reports, and ensuring data integrity throughout our systems.
- Report and provide insights to support the decision-making and strategic planning of the management team.
- Partner with the Head of Sales to create sales team evaluation processes and metrics.
- Responsible for territory planning and analysis
- 15+ years of experience with implementing sales operations optimization and process improvements.
- 15+ years of experience with Salesforce measurement, and sales technology implementation plans.
- 12+ years of experience creating Salesforce processes, reports, and dashboards.
- 15+ years of experience creating sales metrics, reports, and dashboards using Power BI or Tableau CRM.
- Professional or higher English verbal and written communication skills.
- Master of Business Administration (MBA) Required
What We Believe In
At Cprime we believe in facilitating social justice action internally, in industry, and within our communities. We believe part of our mission is to expand the minds, hearts, and opportunities of our Cprime teammates and within the broader community to include those who have been historically marginalized.
Equal Employment Opportunity Statement
Cprime is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.
What you'll do
- The Sales Operations Director will establish and improve sales processes while working closely with sales teams to identify opportunities for improvement. This role involves using data to make decisions about sales processes and providing insights to support management's strategic planning.
About Cprime
Cprime brings business into a new light, illuminating possibilities that once seemed hidden. It serves as the bridge between where customers are now and where AI can take them. For more than two decades, Cprime has supported 2,500+ enterprises across 30 countries, including 300+ Fortune 500 companies, as architects of technology transformation.
Cprime is a Goldman Sachs and Everstone Capital portfolio company.
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Frequently Asked Questions
What does a Sales Operations Director do at Cprime?
As a Sales Operations Director at Cprime, you will: the Sales Operations Director will establish and improve sales processes while working closely with sales teams to identify opportunities for improvement. This role involves using data to make decisions about sales processes and providing insights to support management's strategic planning..
Is the Sales Operations Director position at Cprime remote?
The Sales Operations Director position at Cprime is based in India, India. Contact the company through Clera for specific work arrangement details.
How do I apply for the Sales Operations Director position at Cprime?
You can apply for the Sales Operations Director position at Cprimedirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.