Facility:

CoxHealth South: 3801 S National Ave, Springfield, Missouri, United States of America, 65807

Department:

1692 Public Relations

Scheduled Weekly Hours:

40

Hours:

8:00 AM - 4:30 PM

Work Shift:

Day Shift (United States of America)

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

• Named one of Modern Healthcare’s Best Places to work five times.
• Named one of America’s Greatest Workplaces by Newsweek.
• Recognized as a Greatest Workplace for Women in both 2023 and 2024.
• Listed as one of the Greatest Workplaces for Diversity in 2024.
• Acknowledged by Forbes as one of the Best Employers for New Grads.
• Ranked among the Best Employers by State for Missouri.​
• Healthcare Innovation's Top Companies to Work for in Healthcare in 2025.

Benefits

• Medical, Vision, Dental, Retirement Plan with employer match, and many more!
• For a comprehensive list of benefits, please click here: Benefits | CoxHealth

Job Description:

Job Summary

CoxHealth is seeking a skilled and enthusiastic External and Digital Communications Coordinator to support our communications team in telling our story, protecting our brand, and engaging our community. This role works closely with the External and Digital Communications Manager to execute media relations activities, craft compelling content across digital and traditional channels, and manage the organization’s corporate social media presence.  
 
The ideal candidate will be responsible for overseeing day-to-day social media management — including content creation, scheduling, and real-time community engagement — to ensure a consistent, professional, and responsive voice across platforms. Additional responsibilities include tracking and reporting media activity, coordinating awards and recognitions, and assisting with strategic storytelling initiatives that highlight CoxHealth’s mission and priorities.  

 This position also shares on-call media duties with other members of the Corporate Communications team. 

Job Requirements

Education

• Required: Bachelor’s degree in journalism, public relations, communications or marketing

Experience

• Preferred: Two years of experience in a related field.

Skills

• Attention to Detail: Ability to accomplish/complete a task while demonstrating a thorough concern for all the details involved, no matter how small.
• Proactive: Ability to think through upcoming needs of projects, assignments and tasks to assist the communications team and CoxHealth overall.
• Self-Starter: Ability to evaluate and act upon opportunities or issues that impact responsibilities and the team overall.
• Problem-Solver: Ability to think through and provide potential solutions for issues or opportunities within the role.
• Team Player: Ability to work effectively in a team environment.
• Critical Thinking: Ability to evaluate a story or situation and be able to determine the best course of action.
• Prioritization: Ability to discern responsibilities in level of importance based on needs.
• Interpersonal Skills: Ability to maintain professionalism within the team and in the organization beyond.
• Learning: A strong interest in news media, social media storytelling, and emerging social media trends.

Licensure/Certification/Registration

•
◦ N/AEducation: ▪ Required: Bachelor's Degree in Business, Communications, or a related field. ▪ Preferred: Master’s degree in Business or a related field. Experience: ▪ Required: At least 3 years of related experience. ▪ Preferred: Minimum 3 years of higher education experience. ▪ Experience with Microsoft Office programs including Excel. ▪ Excellent customer service skills. ▪ Demonstrated experience with organizing events/functions. Skills: ▪ Proficiency in Microsoft Office, as well as data management. ▪ Attention to detail; ability to learn quickly in a fast-paced environment. ▪ Adherence to confidentiality protocols. ▪ Excellent time management, interpersonal, communication, organization, prioritizing, decision-making and planning skills. ▪ Excellent customer service both internally and externally. ▪ Consistent success in working with numerous constituencies. ▪ Ability to multitask, lead, and handle multiple projects at once. Licensure/Certification: ▪ N/A