Senior Partner Operations Analyst

<h2>Drive partner operations excellence. Power Coveo’s growth through alliances.</h2> <p>Do you thrive at the intersection of data, systems, and partner-led growth?<br>As a Senior Partner Operations Analyst at Coveo, you’ll scale and optimize the programs, processes, and insights that power our global partner ecosystem and fuel revenue through alliances.</p> <p>You’ll work closely with Partner, Sales, Marketing, and Revenue Operations teams to enable a high-performing go-to-market engine. This is a highly cross-functional role where analytical rigor meets strategic impact in a partner-driven, high-growth environment.</p> <h4><strong>As our Senior Partner Operations Analyst, you will:</strong></h4> <ul> <li>Own and optimize partner operations across the full lifecycle, from recruitment and onboarding to deal registration, pipeline management, and attribution.</li> <li>Design, execute, and continuously improve partner programs for independent software vendors, global system integrators, and system integrators to align with Coveo’s growth strategy.</li> <li>Build scalable processes that improve partner performance visibility, data accuracy, and go-to-market efficiency across direct and indirect revenue.</li> <li>Develop and maintain dashboards and reporting to track key metrics such as partner-sourced and influenced annual recurring revenue, pipeline velocity, activation rates, and program return on investment.</li> <li>Partner with Alliances leadership to forecast channel revenue and surface trends, gaps, and growth opportunities.</li> <li>Collaborate with Revenue Operations and IT to enhance the partner technology stack, including Salesforce partner relationship management, partner portals, attribution systems, and integrations with tools such as Marketo and Outreach.</li> </ul> <h4><strong>Here is what will qualify you for the role:</strong></h4> <ul> <li>4+ years of experience in Partner Operations, Revenue Operations, or Channel Programs within a technology or software company. Strong understanding of partner-sourced and influenced pipeline models, attribution frameworks, and co-selling analytics.</li> <li>Proven experience supporting alliances, resellers, independent software vendors (ISVs), global system integrators (GSIs), or original equipment manufacturer (OEM) partners through process, data, and tooling optimization.</li> <li>Hands-on expertise with Salesforce customer relationship management and partner relationship management (PRM), including reporting, dashboards, and data governance best practices.</li> <li>Advanced skills in Excel/Google Sheets, including financial modeling and analytical functions (pivot tables, VLOOKUPs, QUERY, ARRAYFORMULA, SUMIFS).</li> <li>Excellent business acumen and communication skills — you know how to turn complex data into clear insights that drive decisions.</li> </ul> <h4><strong>What will make you stand out:</strong></h4> <ul> <li>Experience with partner management or ecosystem tools such as Impartner, Crossbeam, Allbound, or similar platforms.</li> <li>Familiarity with partner attribution models, market development funds tracking, and ecosystem analytics.</li> <li>Advanced spreadsheet skills for analysis and financial modeling, or the ability to write basic structured query language queries for reporting.</li> <li>A collaborative, curious mindset with a passion for improving how teams work together across functions and partner ecosystems.</li> </ul> <p>Do you think you can bring this role to life? Or add your own color?<br>You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.</p> <p>Send us your application, we want to hear from you!</p> <p><strong>Join the Coveolife!</strong></p> <p>We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.</p> <p>This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.</p> <p><span style="color: rgb(255, 255, 255);">#LI-Hybrid #LI-Remote</span></p>