About this role
Overview
Administrative Supervisor, Nursing Administrative Support
Full Time, 72 Hours Per Pay Period, Night Shift
Morristown-Hamblen Overview:
Morristown-Hamblen Healthcare System is a 170-bed hospital serving an eight-county region in East Tennessee’s Lakeway Area. The facility includes more than 20 emergency suites, advanced laboratories, radiology, and therapy services, and a Breast Imaging Center of Excellence for mammograms, biopsies, and nurse navigation. The Women’s Center features six modern labor and delivery suites and a secure nursery for newborn care. With state-of-the-art technology and a dedicated team, Morristown-Hamblen provides exceptional, patient-focused care close to home. To meet the needs of our growing community, we continue to develop services, attract new physicians, and embrace innovation, all to promote an improved quality of life.
Position Summary:
A registered nurse who directs and coordinates administrative activities on a specified tour of duty; referring patient care problems to appropriate nursing staff member and/or non-nursing problems to the appropriate department head.
Responsibilities
- Reviews staffing each shift for each unit.
- Assists charge nurse to assure adequate staffing when there is a problem.
- Makes rounds and provides managerial presence.
- Assists new personnel and acts as a resource to the nursing staff.
- Assists with procedures when staff has difficulty.
- Acts as advocate to find resources such as supplies as needed.
- Listens to staff problems and effectively resolves conflict as necessary.
- Responds to safety codes when necessary.
- Provides information to nurse managers regarding quality and employee problems.
- Resolves patient/family complaints when necessary.
- Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
- Performs other duties as assigned.
Qualifications
Minimum Education:
None specified; however, must be sufficient to meet the standards for achievement of the below indicated license and/or certification as required by the issuing authority.
Minimum Experience:
Three (3) years of clinical experience and experience in the teaching of nursing is desired.
Licensure Requirement:
Current Tennessee RN license. CPR required.
Other facts
About Covenant Health
Covenant Health is a not-for-profit, locally owned integrated healthcare enterprise with a mission to improve the quality of life in our communities through better health. Covenant Health serves a 25-county region of Tennessee and has more than 2 million patient encounters annually. Our 11,000+ employees, physicians and volunteers serve patients at our acute-care and behavioral health hospitals, outpatient facilities, homecare services, and more than 80 affiliated medical practices. We are nationally recognized for our enduring legacy of excellence, and have received multiple designations as a "best employer" from Forbes, Becker's Healthcare and Newsweek.
The hospitals of Covenant Health:
• Claiborne Medical Center
• Cumberland Medical Center
• Fort Loudoun Medical Center
• Fort Sanders Regional Medical Center
• LeConte Medical Center
• Methodist Medical Center
• Morristown-Hamblen Healthcare System
• Parkwest Medical Center
• Peninsula Behavioral Health (a division of Parkwest)
• Roane Medical Center
If you are interested in working at Covenant Health:
• Physicians: www.CovenantNewMD.com
• All other clinical and non-clinical opportunities: www.CovenantCareers.com
What you'll do
- The Administrative Supervisor directs and coordinates administrative activities during their shift, ensuring adequate staffing and providing managerial support. They also assist nursing staff with procedures and resolve patient and family complaints as necessary.
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