The First National Center & The National Hotel, Autograph Collection – Oklahoma City

A historic icon reimagined, The First National Center stands as the crown jewel of downtown Oklahoma City. Originally built in 1931, this breathtaking Art Deco masterpiece has been meticulously restored, seamlessly blending its rich past with modern luxury. Spanning over 1.1 million square feet, the property is a vibrant mixed-use destination featuring The National Hotel, Autograph Collection, Stock & Bond steakhouse, Tellers Italian restaurant, The Great Hall bar, The Library of Distilled Spirits, luxury retail, premier event spaces, and The First Residences at First National, which offer upscale living with unparalleled amenities in a truly historic setting.

At the heart of The First National Center is The National Hotel, Autograph Collection, a premier luxury destination housed within this architectural masterpiece. Featuring 146 elegantly designed guest rooms and suites, The National blends historic elegance with modern sophistication, offering an unparalleled experience with world-class dining, bespoke accommodations, and exceptional service. As part of the Autograph Collection by Marriott, The National is more than just a place to stay—it’s a destination rich in character, artistry, and history.

Both The First National Center and The National Hotel are driven by a passion for excellence, innovation, and world-class hospitality. Whether visiting for business, leisure, or a special occasion, guests are immersed in a one-of-a-kind experience where history meets modern-day luxury. For those who take pride in maintaining and enhancing an architectural masterpiece, this is an opportunity to be part of something extraordinary.

POSITION SUMMARY:

The Valet Cashier at The National Hotel is an essential part of the guest experience, providing friendly and efficient service while handling valet transactions. This role requires strong attention to detail, excellent customer service skills, and the ability to multitask in a fast-paced environment. 

RESPONSIBILITIES: 

• Greet guests warmly and provide exceptional service while processing valet payments.
• Accurately handle credit card transactions.
• Maintain an organized and efficient workstation, ensuring smooth operations.
• Communicate with valet attendants to ensure timely vehicle retrieval.
• Assist guests with questions regarding parking, hotel services, and local attractions.
• Address any guest concerns or discrepancies with professionalism and efficiency.
• Follow all security procedures to protect hotel assets.

 KNOWLEDGE, SKILLS AND ABILITIES:

• Strong understanding of the English language.
• Ability to communicate effectively with others both verbally and in writing.
• Provide excellent customer service and maintain a professional demeanor.

PHYICAL DEMANDS:

• Exert physical effort in lifting/transporting at least 50 pounds.
• Push/pull carts and other equipment up to 250 pounds.
• Endure various physical movements throughout the work areas.
• Must be able to stand and exert well-paced mobility for up to 8 hours in length.
• Willing to work outside in all types of weather. Shifts will not be cancelled due to inclement weather and all associates will be required to attend their scheduled shifts.

REQUIRED PERSONAL PROTECTIVE EQUIPMENT: 

• Comfortable, closed toe, non-skid shoes.
• Must have a clean driving record and be 21 years of age or older.
• With no more than one moving violation over a 2-year period.
• Must pass annual MVR screen.