About this role
Why Work at The Elmore Hotel?
At The Elmore Hotel, we deliver boutique luxury with a Texas twist in Dallas’ vibrant Southlake district. Featuring sophisticated accommodations, refined dining, and elegant event spaces, our hotel is designed for unparalleled comfort and hospitality. Curators at The Elmore Hotel enjoy working in an upscale, service-driven atmosphere that values excellence, innovation, and personalized guest experiences.
DEPARTMENT: Food and Beverage
REPORTS TO: General Manager
STATUS: Non-Exempt
RESPONSIBILITIES:
- Fulfills duties as assigned by management.
- Supervises and directs the prompt, efficient and friendly services of all food and beverage.
- Ensures all opening, closing and running side work is completed on a daily basis in accordance with standard checklist.
- Acts as a liaison between kitchen and front of the house employees and operations.
- Assists in the training and development of team members. Ensures employees are trained on the restaurant menu, daily specials, job knowledge, daily operations, guest service and cash-handling and tip policies.
- Ensures staff members are maintaining a clean, safe, and sanitary work environment.
- Works quickly and independently to resolve operational and/or guest issues when necessary, ensuring proper follow-through with management.
- Provides helpful counsel to those who need assistance.
- Provides management with updates regarding employee performance.
- Performs additional duties as directed by management.
- Accurately document all incidents and operational events in the Avero log at the end of each closing period.
Qualifications:
- Must be age 21 or older
- Must possess current TABC and Food Handler certifications.
- Ability to demonstrate leadership through maintaining a high level of responsibility, trust, and heart for service.
- Ability to think and communicate clearly in high pressure situations.
- Ability to move quickly and gracefully throughout the dining room.
- Demonstrate basic math skills with excellent reading, writing and verbal communication skills.
- Proficient in Microsoft Excel, Word, and relevant software applications
- Knowledgeable of the menu, ingredients and cooking techniques. Knowledgeable of drink recipes and pricing.
- Ability to confidently make food and beverage pairing recommendations.
- Ability to execute professional wine service.
- Knowledgeable of pre-check register operation.
- Knowledgeable of computer operations and ordering procedures.
- Knowledgeable of basic sanitation.
- Ability to effectively communicate effectively with customers, co-workers and supervisors.
- Ability to maintain excellent attendance and punctuality.
EXPERIENCE:
- Previous bartending, serving and/or customer service experience.
PHYSICAL DEMANDS:
- Ability to stand and exert fact paced mobility for periods of 4 hours or more with a high energy level.
- Ability to lift, balance and carry large oval dining room service trays.
- Ability to lift 15-30 pounds, and exert fast-paced mobility between the dining room and kitchen for periods of up to 4 hours in length.
REQUIRED PERSONAL PROTECTIVE EQUIPMENT:
Closed toe, non-canvas and non-skid soled shoes
Other facts
About Coury Hospitality
For nearly 40 years, Coury Hospitality has been shaping places with purpose. We curate Unmatched Moments across distinctive hotels, restaurants, and bars by blending thoughtful design, intuitive service, and an unwavering attention to detail.
With deep expertise in the design, development, and operation of boutique hospitality experiences, we bring visions to life and create environments that invite connection, celebration, and return visits. When it comes to crafting memorable settings and meaningful experiences, Coury Hospitality delivers every time.
What you'll do
- Supervise and direct food and beverage services while ensuring staff training and operational efficiency. Act as a liaison between kitchen and front-of-house employees and resolve any operational or guest issues.
Ready to join Coury Hospitality?
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