CI
Front Desk Agent
full-time•Indianapolis
About this role
| Summary: |
Who We Are White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. As a Front Desk Agent, you will be the first point of contact for guests, ensuring their stay begins with a warm welcome and ends with exceptional service. |
| Responsibilities |
What You’ll Do
What You’ll Bring
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| Other Information |
What You Can Look Forward To
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Location Code: 1143
What you'll do
- As a Front Desk Agent, you will provide high-quality service to guests, ensuring a warm welcome and exceptional service throughout their stay. You will also handle check-ins and check-outs, maintain lobby cleanliness, and resolve guest concerns.
About Courtyard Indianapolis Downtown
White Lodging, established by hospitality icon Bruce White in 1985, has evolved into one of the country’s largest privately held hospitality companies focused exclusively on highly curated urban and lifestyle properties. We focus on hiring and developing Hospitalitarians that are committed to exceptional service and fostering meaningful connections.
Global analytics leader Gallup named White Lodging one of only 62 companies across the globe as a winner of the 2025 Gallup Exceptional Workplace Award for employee engagement - recognizing it as one of the most engaged workplace cultures in the world.
We develop, own and manage a portfolio of brands in destination-driven markets, including Austin, Chicago, Denver, Nashville, Indianapolis, and Louisville. With a focus on elevated and experiential service, White Lodging’s portfolio consists of more than 60 premium hotels; a private collection of world-renowned luxury ranches; 50 locally relevant, award-winning restaurants; and 10 market-leading rooftop bars.
White Lodging is currently ranked in the top 10 of J.D. Power's Guest Satisfaction Benchmark for third-party management companies, which evaluates guest satisfaction with branded hotels that are operated by the largest third-party management companies.
Ready to join Courtyard Indianapolis Downtown?
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Frequently Asked Questions
What does a Front Desk Agent do at Courtyard Indianapolis Downtown?
As a Front Desk Agent at Courtyard Indianapolis Downtown, you will: as a Front Desk Agent, you will provide high-quality service to guests, ensuring a warm welcome and exceptional service throughout their stay. You will also handle check-ins and check-outs, maintain lobby cleanliness, and resolve guest concerns..
Is the Front Desk Agent position at Courtyard Indianapolis Downtown remote?
The Front Desk Agent position at Courtyard Indianapolis Downtown is based in Indianapolis, Indiana, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Front Desk Agent position at Courtyard Indianapolis Downtown?
You can apply for the Front Desk Agent position at Courtyard Indianapolis Downtowndirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.