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Job Description

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UX Researcher

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces, and 3D digital twin technology.  Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.  

We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers.  We’ve continually refined, transformed, and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors.  We continue that effort today and are always working to improve and drive innovation.  This is how we deliver for our customers, our employees, and investors.  By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.  

About LoopNet:
With over 86,000 companies searching daily and six times more traffic than our nearest competitor, LoopNet has offered unmatched visibility for commercial real estate listings for over 30 years.   

The LoopNet platform connects brokers, buyers, and sellers, equipping them with powerful tools to close deals efficiently, whether for sale or lease, or at auction using LoopNet Auctions by Ten-X.  

We have established ourselves as the #1 global commercial real estate marketplace – and we aren’t done yet.  We are focused on expansion, increasing our market share in the U.S. and around the world, continuously innovating and growing a powerhouse team to reach our goals. 

At LoopNet, we’re on a mission to fill the world’s commercial space—because full space means thriving businesses, growing communities, and dreams coming to fruition.  In these spaces, careers are built, milestones are reached, and potential is unlocked.  

About the Role:

LoopNet is hiring a User Researcher to uncover insights about our core audiences: brokers/owners and tenants/buyers. This role will conduct qualitative research, competitive analysis, and inform product and design decisions. This person will report into the Director of Design and collaborate across product teams to ensure our solutions are grounded in user needs.

Responsibilities:

• Plan and execute user interviews, surveys, and usability testing.
• Analyze competitive platforms and market trends.
• Synthesize findings into actionable recommendations for product and design teams.
• Collaborate with designers and product managers to inform strategy and prioritization.
• Maintain research documentation and share insights across the organization.

Qualifications:

• Bachelor’s degree from an accredited, not-for-profit, in person, university or college.
• Minimum 3 years of experience in user research or UX research roles.
• Strong qualitative and competitive analysis skills.
• Excellent communication and storytelling abilities.
• Experience in real estate or marketplace platforms preferred
• A track record of commitment to prior employers.

WHAT’S IN IT FOR YOU? 

When you join CoStar Group, you’ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed. 

We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training, and tuition reimbursement. 

Our benefits package includes (but is not limited to): 

• Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug 
• Life, legal, and supplementary insurance 
• Virtual and in person mental health counseling services for individuals and family 
• Commuter and parking benefits 
• 401(K) retirement plan with matching contributions 
• Employee stock purchase plan 
• Paid time off 
• Tuition reimbursement 
• On-site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Pelotons, personal training, group exercise classes 
• Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups 
• Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks 

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CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing