Senior Research Consultant

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Job Description

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Company Overview:

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. 

We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate. 

CoStar is the global leader in commercial real estate information, analytics and news. Commercial Real Estate industry professionals around the globe use CoStar to access the most comprehensive data to make decisions with confidence. CoStar delivers immediate, verified commercial real estate information on over 5.9 million properties across every market.  

Learn more about CoStar.

Role Description:

An Associate Research Consultant is responsible for managing a portfolio of commercial real estate contacts and ensuring that all properties, listings and transactions in CoStar’s database are current, accurate, and complete. This involves building relationships through daily outreach including interviews with brokers, property owners, developers, and other real estate professionals to gather real-time market information. The Associate Research Consultant captures information while enhancing existing data on active listings and lease and sale transactions, typically verifying key details with multiple sources.  Additionally, Associate Research Consultants research and compile profiles of commercial property owners and track construction projects from proposal through completion to update the database with new developments. Throughout these duties, they help clients fully leverage CoStar’s marketing platforms and provide world-class customer service to ensure clients can make informed decisions with comprehensive, high-quality market data. By capturing this market-critical information and putting our clients at the center of all we do it enables our customers to make informed high impact business decisions.

This position is in office Monday through Friday

RESPONSIBILITIES

• Contribute to the growth of an accurate and complete database of commercial real estate inventory

• Conduct 50+ daily inbound and outbound phone calls with brokers, developers, investors, and other real estate professionals to obtain real-time property and transaction data

• Investigate new space listings, recent sale and lease transactions, building ownership and construction in a market

• Build and maintain mutually beneficial relationships with clients

• Partner with our clients to help them position and market their properties on the CoStar platform for the market/audience

• Dissect trends and collaborate with regional-based teams to qualify data that will help tell the story of an entire market

BASIC QUALIFICATIONS & EXPERIENCE

• Bachelor's Degree required from an accredited, not for profit University or College

• A track record of commitment to prior employers

• 8+ months experience in a customer service environment

• Microsoft Excel 365 experience is required

• Flexibility to work shifts aligned with ET, CT, MT, and PT time zones

• Evidence of strong academic performance in college

PREFERRED QUALIFICATIONS

• Natural curiosity, persistence, and ability to conduct thorough investigative research

• Proven success performing to metrics or key performance indicators (KPI)

• Experience communicating with internal business partners and external clients by phone

• Be goal-oriented and manage multiple responsibilities, adjust to changing priorities, and excel in a fast-paced environment

• Ability to develop and grow client relationships by conducting effective interviews with commercial real estate professionals, resulting in database updates

• Customer-focused approach to tasks, including a drive towards partnering with clients

• Ability to work within a team environment as well as an individual contributor

• Demonstrated knowledge of and/or experience within the commercial real estate industry

• Experience and demonstrated proficiency with Excel that includes the ability to manipulate data, filter, and develop basic formulas

• Capability to accurately capture and enter data

• Ability to be flexible and adapt to changing situations at a high growth company

What’s in it for you?  

When you join CoStar Group, you’ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed. 

We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training, tuition reimbursement, and an inter-office exchange program.

Our benefits package includes (but is not limited to): 

• Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug 

• Life, legal, and supplementary insurance 

• Virtual and in person mental health counseling services for individuals and family 

• Commuter and parking benefits 

• 401(K) retirement plan with matching contributions 

• Employee stock purchase plan 

• Paid time off 

• Tuition reimbursement 

• On-site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Pelotons, personal training, group exercise classes

• Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups 

• Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks 

We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, please note that CoStar Group is not able to provide visa sponsorship for this position.

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CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing