At Cortland, we operate with a forward-thinking approach that challenges conventional norms and actively seeks insights beyond traditional industry boundaries. As a recognized leader in the multifamily sector, our focus on performance, innovation, and disciplined execution continues to drive strong growth and market leadership. We are committed to building a best-in-class organization by empowering top talent with the resources, autonomy, and support needed to deliver results and advance their careers in a high-performance environment. 

Role Overview

As the Senior Community Manager will oversee a portfolio of multifamily apartment home communities leading all aspects of operations including sales, maintenance, staffing, financials, budgets, and vendor management. As the regional leader, you will travel within your portfolio to ensure company standards, resident satisfaction, occupancy, compliance with policies and procedures, safety, and fair housing guidelines while motivating and leading your teams to success. 

• Oversee daily operations, managing budgets, and setting performance objectives throughout assigned market.  
• Assessing and optimizing each associates strengths to handle unexpected situations and addressing shifting needs enhancing efficiency throughout the community. 
• Foster engagement across multiple communities with clear communication, expectations and goals encouraging team collaboration.  
• Partner with multiple departments such as Resident Services and Lease Admin to help ensure effective partnerships, seamless workflow, and resident experience.  
• Achieve the highest possible net operating income through the implementation of effective cost control and revenue & leasing improvement; identify trends and recommend strategies and adjustments. 
• Oversee fiduciary planning and governance, assess performance, create action plans to exceed goals, and engage in creative problem-solving – especially when it comes to residents 
• Operate with a forward-thinking mindset, maintaining an awareness of growth and the capability to scale 
• Form constructive partnerships with your regional support teams, construction and Centers of Excellence maximum performance success 
• Display your in-depth understanding of managing budgets and executing financial success in your partnership with the Investment team and ensure that your community is performing in accordance with its business plan and close out is completed.  

Qualifications

• Solid 3+ years in multisite of a multimillion-dollar, multisite operations, and P&L management 
• Bachelor’s degree in business, real estate, or related field preferred  

• Demonstrated success with innovative, large team leadership 
• Superior record of improving business results and sophisticated business plan execution 
• Expert time management, prioritization, and multi-tasking skills in a fast-paced work environment 
• Proven ability to manage budgets and proactively solve problems 

About Cortland

Founded in 2005, Cortland is an international, vertically integrated multifamily real estate investment, development, and management firm with a resident-centric approach to living experiences. Recognized as one of the top 10 multifamily owners and operators in the US, Cortland combines in-house design, construction, and operations to deliver value and innovation across its portfolio. 

Join us as we reimagine apartment living and drive outsized returns through purpose, performance, and people. 

Cortland is an equal opportunity employer, and we’re proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email [email protected] 

Cortland is a drug-free workplace. 

Cortland participates in e-verify to verify the employment status of all persons hired to work in the United States.