At Cortland, we operate with a forward-thinking approach that challenges conventional norms and actively seeks insights beyond traditional industry boundaries. As a recognized leader in the multifamily sector, our focus on performance, innovation, and disciplined execution continues to drive strong growth and market leadership. We are committed to building a best-in-class organization by empowering top talent with the resources, autonomy, and support needed to deliver results and advance their careers in a high-performance environment. 

Role Overview

As an Access Control Technician, you perform installation, maintenance, and repair tasks to ensure gates and other access control measures of a multimillion-dollar, multifamily apartment home community are working properly.

The People Person

• Document and communicate services performed and any outstanding issues or items to the community management team
• Interact with vendors and outside service providers to order parts, outsource services, or escalate service requests unable to be performed in-house; oversee work performed by outside providers to ensure accuracy and efficiency
• Develop and lead onsite trainings for service teams in the effective operation and repair of access control systems

The Technician

• Troubleshoot and repair malfunctioning gate and access control systems; may include welding, pulling wire, changing bearings and rollers, reviewing program software, cutting loops, etc.
• Install automated gate and access control systems; implement testing to ensure proper installation
• Create, schedule, and implement access control system preventative maintenance programs
• Read, interpret, and work from manufacturer-provided plans, drawings and specifications 

The Impact You Can Make

• Residents feel completely confident that all access maintenance issues will be repaired quickly and effectively.
• Renewals have skyrocketed because life at your community is so worry-free – residents feel like they're on one giant "staycation."

Qualifications

• High school diploma or equivalent
• Current, valid Class E driver’s license
• Previous experience in access control, low-voltage gate operation or related fields
• Ability to read, interpret, and apply written instructions for repair and maintenance of equipment
• Resourceful problem solver
• Ability to interact with customers professionally and enthusiastically
• Ability to travel up to 80%

About Cortland

Founded in 2005, Cortland is an international, vertically integrated multifamily real estate investment, development, and management firm with a resident-centric approach to living experiences. Recognized as one of the top 10 multifamily owners and operators in the US, Cortland combines in-house design, construction, and operations to deliver value and innovation across its portfolio. 

Join us as we reimagine apartment living and drive outsized returns through purpose, performance, and people. 

Cortland is an equal opportunity employer, and we’re proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email [email protected] 

Cortland is a drug-free workplace. 

Cortland participates in e-verify to verify the employment status of all persons hired to work in the United States.