Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.

The Talent Acquisition Specialist role partners with the Talent Acquisition teams to provide pre-boarding and offer management support for new hires.

This role is remote based in Manila, working on Eastern Time, US to support the delivery of the service across several time zones. You will be part of a wider team based in several countries, who are responsible for the pre-boarding in over 60 countries.

The TAS will be the point of contact for candidates who have received a verbal offer of employment and will:

• Issue the employment contract and other relevant documentation.
• Welcome them to Corpay by both email and telephone call, ensuring the candidate receives the relevant contact details. It is critical that the candidate is walked through the steps involved in the pre-boarding experience, which includes the background checks and the required drug screening (if applicable depending on country).
• Will keep in regular contact with the candidate ensuring the candidate is on track to complete their actions.
• Make the candidate feel connected to Corpay. Answering questions and issue resolution.
• Post background check successful completion, send the official Welcome email and call them 3 days prior to their joining date.

This role is also the liaison with the Talent Acquisition Partners and Hiring Managers, keeping them up to date with the stages their candidates are at and of any issues that may arise.

At times this role will also be liaising with business leaders and hiring managers, candidate experience teams & onboarding and the wider HR community.

RESPONSIBILITIES: 

• Managing all data accurately in the HR systems
• Issuing the employment contract and ensuring the correct country requirements are included
• rack the progress of candidates
• Trigger and manage all background verification checks according to the country’s requirements
• Ensuring all approvals have been received to issue the employment contract to the candidate
• Work to the SLAs for service delivery
• Report on candidate progress to the Onboarding Team
• Deliver great customer service to all parties
• Identify process improvements
• Process and change management reporting
• Support in training Talent Acquisition team members on the pre-boarding process
• Support new members of the TA Operations team
• Support TA Operational projects

QUALIFICATIONS:

• 2+ years of administration experience.
• Proven customer service experience in a corporate environment.
• Team player.
• Microsoft proficient user.
• Prior experience in a HR administration role.
• Proficient IT user.
• Well organized and process orientated.
• Good with detail.
• Can multi-task.
• Can adhere to strict deadlines.
• Good communication.

All offers of employment made by Corpay (and its subsidiary companies) are subject to the successful completion of satisfactory pre-employment vetting by an independent supplier (Experian). This is in accordance with Corpay's Resourcing Policy and include employment referencing, identity, adverse financial, criminal and sanctions list checks. We do this to meet our legal and regulatory requirements.

Corpay is dedicated to encouraging a supportive and inclusive culture among our employees. It is within our best interest to promote diversity and eliminate discrimination in the workplace. We seek to ensure that all employees and job applicants are given equal opportunities.