Senior Implementation Manager, Project Management

Job Description: 

Senior Implementation Manager, Project Management

Premier Software - Jonas Software

Key Responsibilities

• Manage end-to-end implementation of the Cortex project management suite for clients, from onboarding through successful deployment and adoption.

• Collaborate with clients to configure and customize project management tools to align with their business processes and operational goals.

• Provide subject matter expertise in project management and construction methodologies, ensuring that solutions meet industry standards and client needs.

• Develop and deliver training programs, materials, and workshops for internal teams on project management principles, software functionality, and construction-related topics.

• Serve as the primary point of contact for clients during implementation for project management

• Monitor and evaluate implementation progress, identify potential risks, and proactively recommend mitigation strategies.

• Support post-implementation needs, including ongoing education, troubleshooting, and optimization of project management tools.

• Collaborate with product and development teams to provide feedback on system enhancements and user experience improvements.

Qualifications

• Bachelor’s degree in Project Management, Construction Management, Business Administration, or a related field.

• 5+ years of experience in project management, software implementation, or client success—preferably within the construction or technology sectors.

• Strong understanding of project management frameworks (PMP, Agile, or equivalent certification is an asset).

• Excellent communication, facilitation, and training skills.

• Proven ability to manage multiple client projects simultaneously and deliver results under deadlines.

• Technical aptitude and familiarity with SaaS implementation processes.

Key Attributes

• Client-focused mindset with strong problem-solving skills.

• Confident communicator and trainer at all organizational levels.

• Passion for process improvement and technology adoption.

• Collaborative team player with leadership capabilities.

Compensation & Role Details

Expected Salary Range: $130,000 to $140,000 CAD, depending on experience and qualifications

Role Type: New Role

AI Disclosure: AI is not used to screen, assess, or select applicants for this role

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More About Jonas Software:

Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.

Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service.

Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.

Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.