About this role
About Us
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are someone looking for a career change, a professional, an undergraduate student exploring your first opportunity, or recent graduate, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
We are seeking an experienced Quality Engineer to support and enhance our manufacturing operations through strong ownership of quality systems and regulatory compliance. This is a paperwork-intensive, systems-focused role that is critical to maintaining ISO and other regulatory certifications, ensuring robust internal process qualification, and driving continuous improvement across production processes. The role involves regular interaction with auditors, regulatory bodies, and customers during on-site visits and audits.
This job is based in Cookstown, Northern Ireland.
Key Responsibilities:
Own, maintain, and continuously improve the ISO Quality Management System (QMS).
Ensure compliance with all internal, customer, regulatory, and product certification requirements, including process qualification and internal controls.
Develop, review, update, and control QMS documentation, including procedures, SOPs, work instructions, control plans, and quality records.
Maintain effective document and system control, ensuring audit readiness at all times.
Plan, coordinate, support, and host internal, external, regulatory, and customer audits.
Act as the primary quality interface for auditors, regulatory bodies, and customers during on-site audits and visits.
Monitor, analyse, and report quality KPIs, including scrap, rework, yield, and customer complaints.
Lead root cause analysis and corrective and preventive actions using structured problem-solving tools such as 8D, 5 Why, Fishbone, and FMEA.
Support production teams with process improvement, standardisation, and day-to-day quality issue resolution.
Promote a culture of compliance, quality discipline, and continuous improvement across manufacturing operations.
Required Qualifications and Experience
Degree or equivalent qualification in Engineering, Quality, Manufacturing, or a related discipline.
Proven experience in a Quality Engineer or Quality Systems role.
Strong hands-on experience managing ISO-based Quality Management Systems.
Experience working in a regulated, documentation-heavy manufacturing environment.
Demonstrated experience dealing directly with auditors, regulatory bodies, and customers during on-site audits.
Solid understanding of process qualification, internal compliance, and system governance.
Strong attention to detail, organisational skills, and the ability to manage complex documentation.
Preferred Qualifications and Experience
Lead Auditor or Internal Auditor certification would be an advantage.
Background in highly regulated manufacturing sectors (e.g. medical devices, automotive, aerospace, electronics).
Familiarity with Lean, Six Sigma, or continuous improvement methodologies.
Experience leading quality system improvement or remediation initiatives.
If this you, please apply! We can't wait to meet with you!
Our Commitment to Our People
Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans, including parental leav, vacation and holiday leave.
Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!
Our Commitment to Inclusion & Belonging
At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.
Equal Opportunity Employer
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information or disability. We are committed to providing a workplace free of any discrimination or harassment.
Work Authorization
Copeland will only employ those who are legally authorized to work in the Country in which they apply. This is not a position for which sponsorship or work authorization will be provided.
No calls or agency requests please.
Other facts
About Copeland
Copeland is a global leader in sustainable climate solutions. We help commercial, industrial, refrigeration and residential customers reduce their carbon emissions and improve energy efficiency.
We are addressing issues like climate change, growing populations, electricity demands, and complex global supply chains with innovations that:
Advance energy transition in heating, cooling and cold chain solutions.
Accelerate the adoption of refrigerants that reduced climate impact.
Safeguard critical goods like food and medicine through the refrigerated supply chain (cold chain).
Sustainability has been at the heart of who we are for over 100 years.
We are backed by 18,000 talented colleagues globally with feet on the ground in more than 40 countries – a global presence that makes it possible to serve customers wherever they are in the world and meet challenges with scale and speed. Our industry-leading brands and diversified portfolio deliver innovation and technology proven in over 200 million installations worldwide.
Together, we create sustainable solutions that improve lives and protect the planet today and for future generations.
What you'll do
- The Quality Engineer will own and improve the ISO Quality Management System while ensuring compliance with regulatory and customer requirements. The role involves leading audits, monitoring quality KPIs, and supporting production teams with process improvements.
Ready to join Copeland?
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