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Project Manager I, Professional Services – Controls
full-timeBentonville, Kennesaw, Sidney, St. Louis

Summary

Location

Bentonville, Kennesaw, Sidney, St. Louis

Type

full-time

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About this role

About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.  

Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! 

 Job Description: 

The Project Manager I (PMI) is responsible for coordinating and executing small to mid-size technical projects within Copeland’s Cold Chain Professional Services organization. In this role, you will support food retail customers with a primary focus on controls, monitoring, commissioning, and field service–driven project execution. The PM I manages projects from intake through closeout, ensuring scope, schedule, cost, quality, and safety requirements are met. You will operate within a matrixed delivery organization, partnering closely with Field Services, Technical Services, Project Engineering, Sales, Supply Chain, and Finance to ensure successful project outcomes. This position reports to the Manager, Project Execution. 

AS A PROJECT MANAGER I, YOU WILL: 

Project Execution 

  • Manage assigned projects from initiation through closeout, ensuring delivery aligns with approved scope, schedule, budget, and quality standards. 

  • Coordinate internal and external resources to support field execution, including Field Service Managers, Technicians, Project Engineers, and subcontractors. 

  • Ensure project documentation is complete and maintained throughout the lifecycle. 

Financial & Operational Management 

  • Track and manage project financials, including revenue, cost, margin, labor, and material usage. 

  • Maintain accurate project schedules, logs, forecasts, and closeout documentation. 

  • Support monthly forecasting activities and provide inputs to S&OP related to upcoming labor demand or equipment volume. 

  • Identify opportunities to optimize labor and material usage while maintaining scope integrity. 

Customer & Stakeholder Engagement 

  • Serve as the primary point of contact for day-to-day project communication with customers. 

  • Provide clear, timely project status updates and escalate risks or issues as needed. 

  • Develop working relationships with customers and internal stakeholders by understanding project requirements and success criteria. 

  • Act as a technical liaison in coordination with engineering and technical teams. 

Coordination & Team Support 

  • Provide guidance and day-to-day direction to Project Coordinators as assigned. 

  • Collaborate closely with Field Service Managers and Technicians to ensure field execution aligns with scope, standards, and safety requirements. 

  • Participate in account meetings, internal project reviews, and continuous improvement initiatives. 

PMO & Process Adherence 

  • Execute projects in accordance with PMO governance, standard work, and Copeland processes. 

  • Maintain project data in required systems and tools. 

  • Contribute to lessons learned and continuous improvement efforts. 

Daily & Monthly Activities 

  • Review active projects and update status, risks, and schedules. 

  • Intake new projects and validate scope, assumptions, and execution plans. 

  • Attend customer and internal account meetings and adjust plans based on outcomes. 

  • Track upcoming work and capacity needs across assigned accounts. 

  • Proactively identify issues and recommend solutions. 

 

REQUIRED EDUCATION, EXPERIENCE, & SKILLS: 

  • Bachelor’s degree or equivalent practical experience. 

  • Experience in project coordination, project management, or technical field service environments. 

  • Working knowledge of Microsoft Office (Excel, Outlook, PowerPoint). 

  • Ability to travel up to 25% based on project and customer needs. 

  • Commitment to safety and compliance in field environments. 

  • Ability to support field-based projects, including visits to customer sites as needed. 

  • Ability to work in a fast-paced, customer-facing environment with multiple active projects. 

 

PREFERRED EDUCATION, EXPERIENCE, & SKILLS: 

  • 3–5+ years of experience supporting HVACR, controls, refrigeration, or technical services projects. 

  • Experience working with food retail customers. 

  • Familiarity with PMO-driven environments and standardized project controls. 

  • CAPM, PMP, or demonstrated project management proficiency. 

  • Strong written and verbal communication skills. 

 

Collaboration First Hybrid Work Arrangements: 

This role is hybrid eligible with the requirement to be in office at least three days per week. Colleagues are expected to demonstrate a collaboration first mindset, which is the understanding that teams will work together in-person and colleagues should be flexible to adjust their hybrid days based on business needs. You will have an opportunity to work with your team and leader to determine when you should be in office to drive meaningful connections and to best serve our customers.   

#LI-KP1 #LI-Hybrid 

Our Commitment to Our People 

Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial. 

Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally. 

Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.  

Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team! 

 

Our Commitment to Inclusion & Belonging

At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce.  Our employee resource groups play an important role in culture and community building at Copeland.

 

Work Authorization 

Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. 

 

Equal Opportunity Employer 

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. 

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: [email protected] 

Other facts

Tech stack
Project Execution,Scope Management,Schedule Management,Cost Management,Quality Management,Safety Compliance,Financial Tracking,Stakeholder Engagement,Customer Communication,Technical Liaison,Matrixed Organization,PMO Governance,Forecasting,HVACR,Controls,Commissioning

About Copeland

Copeland is a global leader in sustainable climate solutions. We help commercial, industrial, refrigeration and residential customers reduce their carbon emissions and improve energy efficiency.​

We are addressing issues like climate change, growing populations, electricity demands, and complex global supply chains with innovations that:​

Advance energy transition in heating, cooling and cold chain solutions.​

Accelerate the adoption of refrigerants that reduced climate impact.​

Safeguard critical goods like food and medicine through the refrigerated supply chain (cold chain).​

Sustainability has been at the heart of who we are for over 100 years.​

We are backed by 18,000 talented colleagues globally with feet on the ground in more than 40 countries – a global presence that makes it possible to serve customers wherever they are in the world and meet challenges with scale and speed. Our industry-leading brands and diversified portfolio deliver innovation and technology proven in over 200 million installations worldwide.​

Together, we create sustainable solutions that improve lives and protect the planet today and for future generations. ​

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Climate Technology Product Manufacturing

What you'll do

  • The Project Manager I coordinates and executes small to mid-size technical projects, primarily focusing on controls, monitoring, commissioning, and field service execution for food retail customers. This involves managing projects from intake through closeout, ensuring scope, schedule, cost, quality, and safety requirements are met while partnering with various internal teams.

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Frequently Asked Questions

What does a Project Manager I, Professional Services – Controls do at Copeland?

As a Project Manager I, Professional Services – Controls at Copeland, you will: the Project Manager I coordinates and executes small to mid-size technical projects, primarily focusing on controls, monitoring, commissioning, and field service execution for food retail customers. This involves managing projects from intake through closeout, ensuring scope, schedule, cost, quality, and safety requirements are met while partnering with various internal teams..

Why join Copeland as a Project Manager I, Professional Services – Controls?

Copeland is a leading Climate Technology Product Manufacturing company.

Is the Project Manager I, Professional Services – Controls position at Copeland remote?

The Project Manager I, Professional Services – Controls position at Copeland is based in Bentonville, Arkansas, United States and Kennesaw, Georgia, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Project Manager I, Professional Services – Controls position at Copeland?

You can apply for the Project Manager I, Professional Services – Controls position at Copeland directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Copeland on their website.