About this role
About Us
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
In This Role, Your Responsibilities Will Be:
• Work on multiple simultaneous projects to implement new technologies and configuration in conjunction with other Network/Security Groups specializing in LAN and WLAN networks.
• Serve as technical consultant on global and individual site network projects.
• Act as a lead and subject expert for certain technologies/services within the Globally Network Infrastructure Services team.
• Participate in the Globally Network Infrastructure Services Team Security Release Management Processes for New Services and ongoing Service Feature releases.
• Work with Service Design on the initial service concept ensuring a handover to Service Transition team and operations.
• Work in a multi-functional team to develop the service and required outputs.
• Train and handover the service such that it can be delivered and supported consistently.
• Participate in and applies the same Process for subsequent service releases as defined by the Service Roadmap.
• Act an interface between Service Design, Service Delivery Provisioning team, Operations, and local Area IT support team.
• Provide efficient and timely 4th level support to Operations for advanced issues and drives these to resolution.
• Work with Design Engineering on chronic Problems.
• Possibility of being on-call.
• 10-20% travel
For This Role, You Will Need:
• BA/BS or equivalent experience in Information Systems or related area.
• Minimum of eight years of experience in the implementation and operation of LAN/WLAN networks with Cisco hardware.
• Minimum of five years of experience in the implementation and operation of Enterprise Site LAN and WLAN Networks.
• Minimum of two years of experience in OT LAN and WLAN Networks.
• Cisco – LAN (Port-Channels, trunks, ACL, static routes, vlans L2/L3 routing, physical and logical segmentation, etc.).
• Cisco – WLAN (Local WLC, FlexConnect, SSID implementation, solutioning).
• Cisco Management Platforms – (DNAC, Prime, ISE TACACS, ISE Radius, Solarwinds, Service Now, etc).
• Detailed understanding of the function and configuration of Cisco networking equipment. • Resolution and Configuration of the Cisco Catalyst LAN and WLAN in a large Enterprise environment.
• Coordinating and configuring layer 2 and layer 3 Cisco networks.
• Knowledge of VLANs, spanning tree, BGP and EIGRP.
• Understanding of IP addressing including subnetting and super netting.
• Superb Communication and Teamwork skills.
• Proficiency in English (verbal, reading, writing, understanding).
• Process control and documentation skills.
Preferred Qualifications that Set You Apart:
• Knowledge of ITIL v3
• Cisco – WAN (MPLS, Internet, IPSEC, Encapsulation).
• Experience with Palo Alto Firewalls fixing (Source IP, Destination IP, and TCP/UDP protocols).
• Experience with Routers, Firewalls, Switches, Wireless Controllers, Access Points, and LAN VRF routing.
• Cisco Qualifications, CCNA/CCNP or equivalent preferred.
• Experience of working in a global environment.
• Ability to perform implementation activities when needed.
Our Commitment to Our People
Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.
Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!
Our Commitment to Inclusion & Belonging
At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.
Work Authorization
Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: [email protected]
Other facts
About Copeland
Copeland is a global leader in sustainable climate solutions. We help commercial, industrial, refrigeration and residential customers reduce their carbon emissions and improve energy efficiency.
We are addressing issues like climate change, growing populations, electricity demands, and complex global supply chains with innovations that:
Advance energy transition in heating, cooling and cold chain solutions.
Accelerate the adoption of refrigerants that reduced climate impact.
Safeguard critical goods like food and medicine through the refrigerated supply chain (cold chain).
Sustainability has been at the heart of who we are for over 100 years.
We are backed by 18,000 talented colleagues globally with feet on the ground in more than 40 countries – a global presence that makes it possible to serve customers wherever they are in the world and meet challenges with scale and speed. Our industry-leading brands and diversified portfolio deliver innovation and technology proven in over 200 million installations worldwide.
Together, we create sustainable solutions that improve lives and protect the planet today and for future generations.
What you'll do
- The role involves working on multiple simultaneous projects to implement new technologies and configurations across LAN and WLAN networks, while also serving as a technical consultant and subject matter expert for global network infrastructure services. Responsibilities include participating in security release management, working with Service Design for concept handover, and providing efficient 4th level support for advanced operational issues.
Ready to join Copeland?
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