About this role
About Us
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
Shape a Sustainable Future with Copeland
At Copeland, we’re driven by purpose and powered by people. Our Internship Program gives you the opportunity to gain real-world experience while contributing to innovative, sustainable solutions that make a difference for people and the planet. As an intern, you’ll be immersed in meaningful work, supported by expert mentors, and empowered to explore your potential across multiple areas of our business.
This is a 3-4 month paid learning experience where you’ll have the chance to connect with other interns and engage with leaders across Copeland. You’ll work alongside passionate professionals who are committed to helping you grow—both personally and professionally. From day one, you’ll contribute your ideas, build meaningful skills, and take part in hands-on projects that make a real impact on our business and the world around us.
What to Expect
Real projects with real impact—from day one
Mentorship from leaders who are invested in your growth
Opportunities to explore multiple departments and career paths
A culture built on collaboration, innovation, and inclusion
Ready to build what's next—for your future and the world? Join us at Copeland!
The Team & Role
Our Customer Experience department is crucial to driving organizational success. While customer service ensures a positive experience by addressing customers’ needs and building strong relationships, data analysis supports strategic decision-making by uncovering insights from customer feedback, service trends, and performance metrics. Together, they help improve customer satisfaction, optimize operations, and align services with business goals.
Available Terms with Start & End Dates:
Summer 5/18/26 - 8/14/26
Fall 8/17/26 - 12/18/26
Key Responsibilities & Your Day-to-Day
Monitor and analyze daily order and delivery data
Track on-time delivery performance against targets
Identify patterns, trends, and root causes of delays
Clean and validate data to ensure accuracy in reporting
Generate and maintain dashboards and performance reports
Assisting with process improvement projects tied to manufacturing
Collaborate with cross functional teams to recommend process improvements
Provide regular updates and insights to stakeholders
What You Bring
You are comfortable working with large datasets and can identify trends, spot issues, and communicate actionable insights. Strong problem-solving abilities, accuracy, and the ability to work cross-functionally with operations and logistics teams are key to success in this role.
Minimum Qualifications
Currently enrolled in a bachelor’s program in Statistics, Mathematics or data related field
Proficiency in Excel (including pivot tables, formulas, and charts) is essential, and experience with data visualization or reporting tools.
Legal authorization to work in the United States – Sponsorship will not be provided for this role
Preferred Qualifications
Cumulative GPA of 3.0 or higher
A passion for accuracy, high curiosity, and a willingness to dive into data
Anticipated Graduation of May 2027
Why Copeland?
Conversion focused program offering competitive compensation and benefits
Flexible dress code and collaborative work environment
Access to social, networking, and professional development events
Relocation assistance may be provided to program participants who reside more than 51 miles from the internship location.
Work Authorization
Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
#LI-DNI
Our Commitment to Our People
Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.
Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!
Our Commitment to Inclusion & Belonging
At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.
Work Authorization
Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: [email protected]
Other facts
About Copeland
Copeland is a global leader in sustainable climate solutions. We help commercial, industrial, refrigeration and residential customers reduce their carbon emissions and improve energy efficiency.
We are addressing issues like climate change, growing populations, electricity demands, and complex global supply chains with innovations that:
Advance energy transition in heating, cooling and cold chain solutions.
Accelerate the adoption of refrigerants that reduced climate impact.
Safeguard critical goods like food and medicine through the refrigerated supply chain (cold chain).
Sustainability has been at the heart of who we are for over 100 years.
We are backed by 18,000 talented colleagues globally with feet on the ground in more than 40 countries – a global presence that makes it possible to serve customers wherever they are in the world and meet challenges with scale and speed. Our industry-leading brands and diversified portfolio deliver innovation and technology proven in over 200 million installations worldwide.
Together, we create sustainable solutions that improve lives and protect the planet today and for future generations.
What you'll do
- Interns will monitor and analyze daily order and delivery data, track on-time delivery performance, and identify patterns and trends. They will also clean and validate data, generate dashboards, and assist with process improvement projects.
Ready to join Copeland?
Take the next step in your career journey