About this role
About Us
At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.
Short Description
In coordination with the Director of Consumer Experience, The Volunteer Engagement Coordinator is responsible for interviewing/orientation, assigning placements, training, and onboarding. Volunteer engagement to keep volunteers inspired and engaged, rounding with volunteers in their assigned locations, addressing volunteer needs, proactive communication through Better Impact, i.e.: birthday, anniversary, etc. Recognition programs, including annual volunteer luncheon. Develop ongoing relationships with Cooper Leaders to ensure they are engaging their assigned volunteers for retention and volunteer satisfaction. Administer Volunteer Engagement Survey Annually. Guiding, facilitating, and enabling the volunteer's personal growth within our program. Maintains accurate records to provide timely updates and reports. Works with the Director of Consumer Experience, Volunteer Administrative Coordinator and the Volunteer Growth Coordinator to plan, develop, coordinate and execute a comprehensive program to engage and retain volunteers to support Cooper University Health Care programs and impact. Coordinates with the Volunteer Administrative Coordinator for scheduling new volunteers for interviewing, onboarding and training. Escalate any issues that may impact the Volunteer department to appropriate department leadership, keeping the Director informed. In coordination with the Director, Volunteer Administrative Coordinator and Volunteer Growth Coordinator ensures that all departments are staffed with volunteers they have requested and that the resources are used effectively and smoothly. And maintains volunteer service descriptions for specific assignments and activities. Manage incoming communications in a timely manner. Gather feedback following volunteer shifts. Ensure safety protocols are both understood and followed by both volunteer program volunteers. Promote, and communicate vision and goals of the volunteer program that are in line with the Cooper’s mission and goals. Photograph all volunteer events and sharing photos with respective areas and archiving accordingly. Perform other duties and responsibilities in carrying forward the mission of Cooper University HealthExperience Required
- 3-5 year's experience required.
Education Requirements
- High School Diploma
- Bachelor's Degree preferred
Special Requirements
- Previous experience in a volunteer office or volunteer program.
- Experience with volunteer or employee engagement programs
- Hospital experience a plus
Salary Min ($)
USD $24.00Salary Max ($)
USD $40.00Other facts
About Cooper University Hospital
Cooper University Health Care is the leading academic health system in South Jersey and provides access to primary, specialty, tertiary, and urgent care, all within one complete health system. Cooper has nearly 14,000 team members including 1,600 nurses, more than 1,000 employed physicians representing 95 specialties and subspecialties, and more than 600 advanced practice professionals. Hospitals throughout the region send their most complex and critically ill and injured to Cooper for treatment by our highly skilled experts.
Ranked year after year by U.S. News & World Report as one of the top health systems in the Philadelphia Metro area, Cooper is consistently recognized for its quality, safety, and exceptional patient care.
Cooper has three hospitals: South Jersey’s only Level I trauma center, Cooper University Hospital in Camden, which is the busiest trauma center in the Philadelphia region; Cooper University Hospital Cape Regional in Cape May Court House, and Children’s Regional Hospital at Cooper, which is the only Level II pediatric trauma center in the Delaware Valley. Cooper is also home to a leading cancer center (MD Anderson Cancer Center at Cooper), six urgent care centers, and more than 130 outpatient offices from the Delaware River to the Jersey Shore, including large regional hubs in Camden, Cherry Hill, Moorestown, Voorhees, Willingboro, and Sewell.
Cooper University Health Care is affiliated with – and its physicians make up the faculty of – Cooper Medical School of Rowan University, which is located on the Cooper Health Sciences Campus in Camden, New Jersey. Cooper has a long history in the City of Camden and is playing a leading role in its revitalization.
What you'll do
- The Volunteer Engagement Coordinator is responsible for interviewing, training, and onboarding volunteers while ensuring their engagement and satisfaction. They will also develop relationships with Cooper Leaders to retain volunteers and administer annual surveys.
Ready to join Cooper University Hospital?
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