Regional Community Testing Coordinator

Department: CORE Center

Shift: 8AM-4PM

Grant funded: Grant 2025 CCH Ryan White Title IV-PT D through 07-31-2026 with potential to be renewed.

Job Summary

Under direction, the Regional Community Testing Coordinator (RCTC) will coordinate targeted HIV testing in the community, provide PrEP navigation/referral services to CCHIP sites as needed. They will co-facilitate CCHIP Domain 1 (testing). Coordinate implementation and quality monitoring of HIV testing and PrEP in community-based settings throughout the Chicagoland area along with CCHIP regional prevention leaders as a team. This includes developing and maintaining a system wide calendar of community-based testing events and activities in collaboration with Cook County Health(CCH) marketing department to manage a list of monthly testing events in formative and confirmation stages, along with assuring quality monitoring, data collection and tracking outcome achievement with scopes of service expectations. The RCTC will develop policies and procedures related to community testing events and linkage to care and outreach; indirectly supervises Community Health Workers, and Peer Educators in community settings to include but not limited to schools, college campuses, community-based organizations (CBOs) and/or health fairs.

Typical Duties

·         Maintains up to date knowledge base of PrEP, U=U, HIV/HCV/STI transmission, treatment and disease progression, interpretation of HIV/HCV test results and other related STI/HIV/HCV issues. Additionally, conducts and evaluates clients' health education sessions as related to HIV/HCV prevention and risk reduction; provides HIV/HCV counseling and testing and follow-up with clients.

·         Links patients to HIV care and/or PrEP services. Participates in staff development meetings, representing prevention, education and outreach issues, activities, goals, and outcomes.

·         Leads social media/campaign efforts to publicize CCHIP community HIV testing events and PrEP Services. Maintains and monitors social media platforms and CCHIP website in compliance with CCH rules and standards.

·         Works closely with the Director of Community Affairs and CCH Communications Department to inform system of HIV/PrEP services/events.

·         Works with CBO partners to coordinate Mobile Testing Unit (MTU) HIV rapid testing and community outreach. Establishes and schedules MTU days for CCHIP sites.

·         Coordinates community forums with local stakeholders & Ball Room community regarding PrEP awareness & education

·         Initiates immediate contact with patients/participants who are interested in PrEP to establish rapport and assist with linkage to ongoing PrEP services; completes required assessment, MAP applications, and/or intake information for follow-ups and enters data in required database(s).

·         Manages CCHIP Event Log and Report out to the Director of Community Affairs monthly.

·         Develops community relationships and work with Specialty Clinic Coordinator to identify linkage agreements.

·         Reviews and assess current community outreach and testing services/procedures to implement and standardize best practices where possible.

·         Assists in the creation new procedures at sites where community outreach and testing services are not efficient or need improvement.

·         Works with the CCHIP Program Director and Project Management Administrator and CCHIP leadership to improve community outreach and testing services and better utilize existing resources.

·         Collaborates with CCHIP Director of Quality Improvement and Evaluation, CCHIP Program Director and CCHIP team leaders to assess program effectiveness in achieving stated goals as required by funding agency.

·         Coordinates inclusion of Peer Educators in community testing events and provides or assigns onsite supervision assigned Peers.

·         Conducts Quarterly POC Testing refresher trainings, and HIV Testing Certification trainings for CCHIP staff.

·         Documents  all face to face, phone calls, and other encounters related to HIV testing and PrEP Services in the EMR (Electronic Medical Record), and other databases required by funders.

·         Documentation of all client-related activities, referrals, including approvals and denials should be entered in EMR and other required databases.

·         Documents all data entry and paperwork will be submitted in compliance with organization's policies.

·         Documents all transportation, food vouchers, transportation, and cab vouchers must be properly documented including client's signature of receipt.

·         Participates in quality improvement activities.

Preferred Qualifications

·         Bachelor’s degree from an accredited college or university

·         Bilingual

Knowledge, Skills, Abilities and Other Characteristics

·         Excellent verbal, written communication, and interpersonal skills necessary to communicate with all levels of staff and a patient population composed of diverse cultures and age groups

·         Ability to work with a cultural, racially, and ethnically diverse population

·         Ability to multi-task and meet deadlines in a fast paced and stressful environment

·         Ability to adhere to department policies and standards utilizing best practices

·         Ability to maintain a professional demeanor and composure when challenged