About this role
Location:
Dodson Medical Office BuildingDepartment:
Ear Nose Throat ClinicShift:
First Shift (United States of America)Standard Weekly Hours:
40Summary:
The Medical Receptionist is responsible for greeting the patients and establishing a friendly and positive in-take and check out encounter for each patient’s visit requiring excellent communication skills and the ability to adapt to changes in both staffing levels and patient volumes. The receptionist is responsible for maintaining patient flow, answering phones promptly and courteously, scheduling, registering, billing and payment collection activities for clinic patients while following all applicable policies and procedures. They will successfully learn and understand diversified insurance plans and medical terminology.
Education & Experience:
High School graduate or equivalent required.
Customer service experience required.
Knowledge, Skills & Abilities:
Exhibit good interpersonal and communication skills.
Maturity to withstand pressure that may arise in relation to the public and physician.
Hours:
Monday to Friday: 8:00am to 5:00pm
About Us:
Cook Children's Medical Center is the cornerstone of Cook Children's, and offers advanced technologies, research and treatments, surgery, rehabilitation and ancillary services all designed to meet children's needs.
Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer.
Other facts
About Cook Children's Health Care System
Cook Children's Health Care System embraces an inspiring Promise – to improve the health of every child in our region through the prevention and treatment of illness, disease and injury. Based in Fort Worth, Texas, we’re proud of our long and rich tradition of serving our community.
What you'll do
- The Medical Receptionist is responsible for greeting patients and ensuring a positive intake and checkout experience. They manage patient flow, answer phones, schedule appointments, and handle billing and payment collection.
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