Service Technician and Programmer

Overview

We are seeking skilled Service Technicians and Programmers to join our team. In this role you will need to be familiar with inspecting, testing, servicing, troubleshooting, and repairing fire alarm and sprinkler systems.

Responsibilities

• Inspectors shall perform all inspection, testing and some repair tasks on fire alarm or security systems.
• Service technicians shall respond to scheduled and emergency service requests and perform in-depth trouble shooting, repair and/or replacement of system equipment.
• Fire Extinguisher and Kitchen Hood Service Technicians are also desired.
• Service Technicians will have the ability to program fire alarm systems or have experience with programing low voltage systems including fire alarm, nurse call, access control, security or CCTV.
• Frequently resolve problems through research of multiple alternatives.
• Communicate and effectively interact with other contractors and building owners.
• Read and interpret blueprints, diagrams, submittals, specifications, software/systems programs, schematics, and operational product manuals.
• Assist customers on site with all questions and concerns in a timely and professional manner.
• Effectively communicate project status to management.
• Complete all appropriate company paperwork as required.
• Industry related NICET and/or state certification is preferred or obtain within one year of hire.
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Qualifications

• Experience with the following manufacturers: Edwards/EST, Kidde, Notifier, FireLite, Bosch, Silent Knight, DSC, Telguard, and Gamewell/FCI is preferred.
• Experience programming Edwards panels a requirement for this role. 
• Valid driver's license with a clean driving record.
• Applicants must meet requirements in relation to background and driving record.
• Must be proficient in the use and application of industry related equipment including MS Office.
• Must have excellent communications skills, using tact and diplomacy when dealing with customers.
• Regular, reliable, predictable attendance.

Physical Requirements:

• Able to work in unusual and sometimes difficult positions such as climbing a ladder, scaffolding and high lift equipment up to 60 feet, working within ducts, crawl spaces, above ceilings, etc.
• Capable of performing physical labor to include carrying and moving equipment and tools as required and lifting to 75lbs.

You’ll Benefit from: 

Unlimited Growth Opportunity: With a constantly expanding range of products and vertical markets, we consistently experience double-digit growth, creating new avenues for advancement and promotion within our company. 

Comprehensive Benefits Package: Our benefits package is here to support you and your well-being. We offer a range of benefits that include: 

• 401(k) Plan: Build a strong financial future with our 401(k) Plan with matching contributions. 

• Paid Holidays and PTO: Recharge and unwind with loved ones with 8 paid holidays and 10 PTO days. As you advance in your career with us, your PTO also grows over time. 

• Healthcare Coverage: Access reduced-cost medical insurance, dental, and vision coverage. 

• Flexible Spending Account: Manage your healthcare expenses effectively with our Flexible Spending Account. 

• Additional benefits include Short-Term Disability, Life Insurance and AD&D, Critical Illness and Accident Coverage, and more. 

Weekly Paydays: Enjoy weekly paychecks every Friday to kick off your weekend! 

Employee Appreciation Events: Experience appreciation through employee appreciation lunches, holiday celebrations, department activities, and outings. 

Employee Assistance Program: Our Employee Assistant Program offers access to over 10,000 providers offering face-to-face or telehealth counseling. 

Pet Insurance: Ensure your furry friend’s health is covered with our pet insurance options. 

Equal Employment Opportunity

CSI is an equal opportunity employer. We will not unlawfully discriminate against qualified applicants or employees with respect to any terms and conditions of employment based upon actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (“Protected Classifications”). When legally required, CSI will reasonably accommodate employees and applicants with disabilities, if the person is otherwise qualified to perform all the essential functions of the position safely and competently.

Posted Salary Range