Every moment counts. Especially those you live to the fullest. Welcome to Consort Group.

For over 30 years, Consort Group has been helping companies leverage their data and infrastructure. It is backed by two leaders, Consortis and Consortia, and places people and social responsibility at the heart of its values.

This is your future team

Committed to the success of its clients, the Consort Belgium team embodies the values and shares the expertise of Consort Group in Brussels, the surrounding area, and throughout Belgium. With 45 employees, it has been offering a range of infrastructure and application solutions since 2016, delivered by local teams and supported, when necessary, by the group's skills and resources.

Operational Support Officer M/F

This is your mission

Are you passionate about operational excellence and customer satisfaction? Then this position is for you.

As an Operational Support Officer, you will be responsible for day-to-day operational control and supporting internal and external stakeholders within our ecosystem:

Build side:

• Provide ad-hoc support on operational and transversal projects
• Contribute to reporting, documentation, and process improvements
• Support teams by ensuring clear communication and workflow alignment
• Assist with data analysis and preparation of follow-up materials
• Participate in continuous improvement initiatives to optimize operations

Run side:

• Ensure day-to-day operational support and control
• Act as the point of contact for internal and external clients
• Manage incidents and operational issues, ensuring timely resolution
• Guarantee business continuity and customer satisfaction
• Prepare and maintain operational reports

This is your background

You have at least 2 years of experience in an operational, administrative, or support role. You enjoy helping people, solving problems, and improving processes. You are looking for a role where communication, structure, and ownership matter.

This is your expertise:

• Strong proficiency in MS Office (Excel, Word, PowerPoint)
• Comfortable working with various IT tools and business applications
• Preferably: interest in finance and banking products
• Strong written and spoken communication in Dutch, French, and English

This is how you work as part of a team:

• Strong communicator, diplomatic, and customer-oriented
• Independent, structured, and reliable
• Stress-resistant and adaptable
• Problem-solver with strong attention to detail
• Quality-minded and precise

This is our commitment

At Consort Group, you are an expert who we support so that every assignment becomes a step that counts.

• Attentive and human onboarding
• A truly hands-on management style
• Continuous training opportunities
• Concrete commitments: inclusion, equality, solidarity
• The Move Up x United Heroes program to get moving and breathe
• A comprehensive HR package: health insurance, TR card, CSE, pension plan
• A culture of feedback and meaningful projects

Good to know

• Location: Brussels (50% on site / 50% remote)
• Contract: Permanent/Freelance
• Salary/Rate: Based on experience
• Job category: Operational Support