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Application Support
contractLisbon

Summary

Location

Lisbon

Type

contract

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About this role

Every moment counts. Especially those you live to the fullest. Welcome to Consort Group.

For over 30 years, Consort Group has been helping companies leverage their data and infrastructure. It is backed by two leaders, Consortis and Consortia, and places people and social responsibility at the heart of its values.

This is your future team

Established in 2021, Consort Portugal supports the strategic offshoring choices of our clients, particularly in Europe, and brings our expertise in infrastructure services to the Portuguese market. With a team of around 45 employees, our Service Center based in Porto is developing a dynamic nearshore business, offering the French and European markets an environment of excellence and high potential.

Application Support

This is your mission

Are you passionate about ensuring application stability, availability, and performance in complex production environments? Then this position is for you.

As an Application Support, you will be responsible for supporting, monitoring, and continuously improving critical business applications within our IT ecosystem, ensuring high-quality IT services and operational excellence.

Build side:

  • Collaborate with development and infrastructure teams to design, deploy, and enhance applications in production

  • Implement upgrades, patches, and new functionalities with minimal impact on end users

  • Contribute to the definition and implementation of observability and monitoring best practices

  • Support CI/CD pipeline setup and optimization using DevOps tools

  • Participate in continuous improvement initiatives to increase system resilience and performance

  • Ensure proper documentation of architectures, configurations, and operational procedures

Run side:

  • Monitor and maintain applications in production, ensuring high availability and performance

  • Actively participate in incident management (P1/P2), including situation rooms and root cause analysis

  • Identify incident trends and contribute to long-term, definitive solutions

  • Execute change requests and deployments following ITIL and DevOps processes

  • Ensure SLA compliance and ITIL governance within IT Production

  • Proactively identify and resolve technical issues impacting business operations

  • Participate in on-call rotations, ensuring 24/7 availability for critical applications

This is your background

You have at least 5 years of experience in demanding IT Production / Application Support environments. You enjoy solving complex technical problems, working close to the business, and continuously improving systems and processes. You are looking for an environment where your ideas matter and where technology goes hand in hand with collaboration.

This is your career path.

You have built solid experience supporting mission-critical applications in production, working within Agile and DevOps environments. You thrive in roles that combine operational responsibility with continuous improvement, observability, and close collaboration with development and infrastructure teams.

This is your expertise:

  • Linux (RHEL) administration and troubleshooting

  • Java application servers (RedHat JBoss EAP) and Java fundamentals

    • Heap and thread dump analysis

    • Performance optimization

  • OpenShift and Cloud-native environments (Kubernetes)

  • API Gateway integrations (Axway, Apigee)

  • Monitoring and observability tools: Dynatrace, Grafana, Prometheus, ELK, Jaeger

  • CI/CD tools and pipelines: GitLab, ArgoCD, Jenkins, Nexus Sonatype

  • Infrastructure as Code: Ansible and/or Terraform

  • Relational databases: MS SQL Server, PostgreSQL

  • Scrum framework (practical experience)

This is how you work as part of a team:

  • Strong problem-solving and critical-thinking skills

  • Excellent collaboration and communication abilities

  • High sense of accountability and ownership

  • Resilient, adaptable, and comfortable working under pressure

  • Autonomous, well-organized, and able to prioritize effectively

  • Detail-oriented with a strong focus on goals and service quality

This is our commitment

At Consort Group, you are an expert who we support so that every assignment becomes a step that counts.

  • Attentive and human onboarding

  • A truly hands-on management style

  • Continuous training opportunities

  • Concrete commitments: inclusion, equality, solidarity

  • The Move Up x United Heroes program to get moving and breathe

  • A comprehensive HR package: health insurance, TR card, CSE, pension plan

  • A culture of feedback and meaningful projects

The recruitment process:

  1. An initial phone call with our recruitment team

  2. An HR interview and a job interview with a business engineer

  3. A test or technical interview with one of our experts

  4. A final meeting with your future manager or project manager

  5. And if we're a good fit, we'll get started together

Language Skills

  • English – C1

  • Portuguese – C1

Good to know

  • Location: Lisbon

  • Contract: Permanent contract

  • Remote work: Hybrid

  • Job category: IT Production / Application Support / DevOps


What you will do here, you won't do anywhere else.

This moment is yours.

Other facts

Tech stack
Linux Administration,Java Application Servers,Heap Analysis,Performance Optimization,OpenShift,API Gateway Integrations,Monitoring Tools,CI/CD Tools,Infrastructure as Code,Relational Databases,Scrum Framework,Problem-Solving,Collaboration,Communication,Accountability,Detail-Oriented

About Consort Group

Acteur de référence des systèmes d’information augmentés par l’intégration stratégique de la data, Consort Group accompagne les entreprises pour leur permettre de valoriser ce patrimoine à son plein potentiel et en faire un avantage compétitif majeur. À travers ses deux marques, Consortis, leader des services aux infrastructures informatiques, et Consortia, expert Data, Développement digital et Ingénierie Médias, Consort Group dispose d’une plateforme unique et intégrée de compétences et de services managés, adossée à un outil industriel complet et agile. Consort Group, c’est aussi une communauté de talents et d’experts engagés quotidiennement auprès de leurs clients, dans des environnements stimulants et responsabilisants. Faites passer votre entreprise dans une nouvelle dimension, contactez-nous : www.consort-group.com

Team size: 1,001-5,000 employees
LinkedIn: Visit
Industry: IT Services and IT Consulting

What you'll do

  • As an Application Support, you will be responsible for supporting, monitoring, and continuously improving critical business applications within the IT ecosystem. You will collaborate with development and infrastructure teams to ensure high-quality IT services and operational excellence.

Ready to join Consort Group?

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Frequently Asked Questions

What does a Application Support do at Consort Group?

As a Application Support at Consort Group, you will: as an Application Support, you will be responsible for supporting, monitoring, and continuously improving critical business applications within the IT ecosystem. You will collaborate with development and infrastructure teams to ensure high-quality IT services and operational excellence..

Why join Consort Group as a Application Support?

Consort Group is a leading IT Services and IT Consulting company.

Is the Application Support position at Consort Group remote?

The Application Support position at Consort Group is based in Lisbon, Portugal. Contact the company through Clera for specific work arrangement details.

How do I apply for the Application Support position at Consort Group?

You can apply for the Application Support position at Consort Group directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Consort Group on their website.