
Every moment counts. Especially those you live to the fullest. Welcome to Consort Group.
For over 30 years, Consort Group has been helping companies leverage their data and infrastructure. It is backed by two leaders, Consortis and Consortia, and places people and social responsibility at the heart of its values.
This is your future team
Established in 2021, Consort Portugal supports the strategic offshoring choices of our clients, particularly in Europe, and brings our expertise in infrastructure services to the Portuguese market. With a team of around 45 employees, our Service Center based in Porto is developing a dynamic nearshore business, offering the French and European markets an environment of excellence and high potential.
Application Support
This is your mission
Are you passionate about ensuring application stability, availability, and performance in complex production environments? Then this position is for you.
As an Application Support, you will be responsible for supporting, monitoring, and continuously improving critical business applications within our IT ecosystem, ensuring high-quality IT services and operational excellence.
Build side:
Collaborate with development and infrastructure teams to design, deploy, and enhance applications in production
Implement upgrades, patches, and new functionalities with minimal impact on end users
Contribute to the definition and implementation of observability and monitoring best practices
Support CI/CD pipeline setup and optimization using DevOps tools
Participate in continuous improvement initiatives to increase system resilience and performance
Ensure proper documentation of architectures, configurations, and operational procedures
Run side:
Monitor and maintain applications in production, ensuring high availability and performance
Actively participate in incident management (P1/P2), including situation rooms and root cause analysis
Identify incident trends and contribute to long-term, definitive solutions
Execute change requests and deployments following ITIL and DevOps processes
Ensure SLA compliance and ITIL governance within IT Production
Proactively identify and resolve technical issues impacting business operations
Participate in on-call rotations, ensuring 24/7 availability for critical applications
This is your background
You have at least 5 years of experience in demanding IT Production / Application Support environments. You enjoy solving complex technical problems, working close to the business, and continuously improving systems and processes. You are looking for an environment where your ideas matter and where technology goes hand in hand with collaboration.
This is your career path.
You have built solid experience supporting mission-critical applications in production, working within Agile and DevOps environments. You thrive in roles that combine operational responsibility with continuous improvement, observability, and close collaboration with development and infrastructure teams.
This is your expertise:
Linux (RHEL) administration and troubleshooting
Java application servers (RedHat JBoss EAP) and Java fundamentals
Heap and thread dump analysis
Performance optimization
OpenShift and Cloud-native environments (Kubernetes)
API Gateway integrations (Axway, Apigee)
Monitoring and observability tools: Dynatrace, Grafana, Prometheus, ELK, Jaeger
CI/CD tools and pipelines: GitLab, ArgoCD, Jenkins, Nexus Sonatype
Infrastructure as Code: Ansible and/or Terraform
Relational databases: MS SQL Server, PostgreSQL
Scrum framework (practical experience)
This is how you work as part of a team:
Strong problem-solving and critical-thinking skills
Excellent collaboration and communication abilities
High sense of accountability and ownership
Resilient, adaptable, and comfortable working under pressure
Autonomous, well-organized, and able to prioritize effectively
Detail-oriented with a strong focus on goals and service quality
This is our commitment
At Consort Group, you are an expert who we support so that every assignment becomes a step that counts.
Attentive and human onboarding
A truly hands-on management style
Continuous training opportunities
Concrete commitments: inclusion, equality, solidarity
The Move Up x United Heroes program to get moving and breathe
A comprehensive HR package: health insurance, TR card, CSE, pension plan
A culture of feedback and meaningful projects
The recruitment process:
An initial phone call with our recruitment team
An HR interview and a job interview with a business engineer
A test or technical interview with one of our experts
A final meeting with your future manager or project manager
And if we're a good fit, we'll get started together
Language Skills
English – C1
Portuguese – C1
Good to know
Location: Lisbon
Contract: Permanent contract
Remote work: Hybrid
Job category: IT Production / Application Support / DevOps
What you will do here, you won't do anywhere else.
This moment is yours.
Acteur de référence des systèmes d’information augmentés par l’intégration stratégique de la data, Consort Group accompagne les entreprises pour leur permettre de valoriser ce patrimoine à son plein potentiel et en faire un avantage compétitif majeur. À travers ses deux marques, Consortis, leader des services aux infrastructures informatiques, et Consortia, expert Data, Développement digital et Ingénierie Médias, Consort Group dispose d’une plateforme unique et intégrée de compétences et de services managés, adossée à un outil industriel complet et agile. Consort Group, c’est aussi une communauté de talents et d’experts engagés quotidiennement auprès de leurs clients, dans des environnements stimulants et responsabilisants. Faites passer votre entreprise dans une nouvelle dimension, contactez-nous : www.consort-group.com
Take the next step in your career journey