Job Summary

Provides technical support to the training and development team through collaboration, adaptability, and facilitation of learning programs, ensuring seamless execution of training sessions and high-quality administrative support that enhances the overall training experience.

Principal Responsibilities 

• Assist in organizing and coordinating training sessions, workshops, and seminars, as directed.


• Coordinate and manage logistics, such as venue, equipment, materials, and scheduling of trainings ensuring smooth execution of training programs.


• Ensure all necessary training materials and resources are prepared and distributed in a timely manner, providing logistical support to participants as needed.


• Assist with technology setup and troubleshooting during virtual or in-person training sessions.


• Support in implementation and maintenance of Learning Management System (LMS)


• Maintain accurate and up-to-date training records, including attendance and feedback.


• Compile evaluation data and prepare analysis reports.


• Organize and file training materials and resources for future reference.


• Collaborate with the training team to create and distribute promotional materials for upcoming training programs.


• Provide administrative assistance to the training team, including tracking expenses, managing emails, and other tasks.


• Collect and organize feedback from participants and presenters to identify areas for improvement.

 Other Functions

• Work collaboratively with the training team to implement enhancements to training materials and delivery methods.


• Collaborate with Managers, legal and compliance team on licensing, CE compliance and designations.


• Actively listen to internal customers to understand their need for review and inclusion with training programs


• Remain current on industry trends and information, new product development and technology.


• Utilize effective communication skills to clearly convey information, updates, training, policies, and procedures, ensuring thorough understanding and minimizing confusion.


• Promote Conner Strong & Buckelew externally via networking events, conferences, and job fairs.

 Qualifications

• Previous experience in a training support role or administrative position, preferred.


• Prior experience in insurance and/or possession of a P&C license, a plus.


• Familiarity with learning management systems (LMS) and virtual training platforms.


• Ability to exercise discretion and promote teamwork.


• Attention to detail and commitment to maintaining a high level of accuracy.


• Advanced proficiency in Microsoft Office Products; Outlook, Teams, Word, Power Point and Excel.


• Adheres to and promotes company policies, procedures, and guidelines.


• Excellent verbal and written communication skills, with the ability to articulate information clearly and effectively.


• Demonstrated ability to work independently as well as collaboratively within a team setting.


• Flexibility to adapt to changing priorities and handle multiple tasks simultaneously while maintaining attention to detail.

Working Conditions

Fast-paced office environment with moderate noise level; flexible work hours and requirement to travel to other Conner Strong & Buckelew offices and networking events.

All resumes can be sent to [email protected].

Salary for this position ranges from $26.00/hour - 30.00/hour. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

Qualifying positions will also be eligible for comprehensive benefits, such as participation in family medical and dental insurance programs, 401K plan, and PTO.

Conner Strong & Buckelew is an equal opportunity employer. It is Conner Strong & Buckelew’s policy to grand equal employment opportunities to all qualified persons without regard to race, sex, religion, age, national origin, creed, marital status, color, citizenship, sexual orientation, physical or mental disability, veterans’ status or any other characteristic protected by the law.  Conner Strong & Buckelew provides equal opportunities in employment, promotion, wages, benefits and all other privileges, terms and conditions of employment.  It is Conner Strong & Buckelew’s policy to make reasonable accommodations for the disables that do not impose an undue hardship on Conner Strong & Buckelew.