Business Operations Analyst II
full-time•Pasay
About this role
<p class="elementtoproof"><span>Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.</span></p>
<style></style><br><p style="margin: 0px;"><strong>Job Track Description: </strong></p>
<ul style="margin-top: 0in;">
<li>Requires formal education and relevant expertise in a professional, sales, or technical area.</li>
<li>Performs technical-based activities.</li>
<li>Contributes to and manages projects.</li>
<li>Uses deductive reasoning to solve problems and make recommendations.</li>
<li>Interfaces with and influences key stakeholders.</li>
<li>Leverages previous knowledge and expertise to achieve results.</li>
<li>Able to complete work self-guided and with a team.</li>
<li>College or university degree required.</li>
</ul>
<p style="margin: 0px;"><strong>General Profile </strong></p>
<ul style="margin-top: 0in;">
<li>Requires knowledge and experience in specific field.</li>
<li>Will acquire higher-level knowledge and skills.</li>
<li>Develops an understanding of the company, processes, and customers.</li>
<li>Uses existing procedures to solve standard problems.</li>
<li>Receives moderate guidance and direction from others.</li>
</ul>
<p style="margin: 0px;"><strong>Functional Knowledge </strong></p>
<ul style="margin-top: 0in;">
<li>Requires expanded conceptual understanding of theories, practices, and procedures. </li>
</ul>
<p style="margin: 0px;"><strong>Business Expertise </strong></p>
<ul style="margin-top: 0in;">
<li>Uses an understanding of key business drivers to accomplish work.</li>
</ul>
<p style="margin: 0px;"><strong>Impact </strong></p>
<ul style="margin-top: 0in;">
<li>Impacts a team, by example, through the quality service and information provided.</li>
<li>Follows standardized procedures and practices to achieve objectives and meet deadlines.</li>
</ul>
<p style="margin: 0px;"><strong>Leadership </strong></p>
<ul style="margin-top: 0in;">
<li>No supervisory responsibilities.</li>
<li>Provides informal guidance to new team members.</li>
</ul>
<p style="margin: 0px;"><strong>Problem Solving </strong></p>
<ul style="margin-top: 0in;">
<li>Uses existing procedures and technical experience to solve problems.</li>
</ul>
<p style="margin: 0px;"><strong>Interpersonal Skills </strong></p>
<ul style="margin-top: 0in;">
<li>Exchanges complex information and ideas effectively.</li>
</ul>
<p style="margin: 0px;"><strong>Responsibility Statements </strong></p>
<ul style="margin-top: 0in;">
<li>Facilitates working sessions to meet operational and customer goals.</li>
<li>Acts as the customer liaison to ensure work processes are efficient and effective.</li>
<li>Identifies and organizes data to produce meaningful views of operational performance.</li>
<li>Develops detailed operational dashboards ensuring requirements meet objectives for recommendations.</li>
<li>Compiles cost assessment data for projects, and the integration of various project suppliers and vendors.</li>
<li>Examines and recommends changes or improvements to policies, quality, and problem resolution.</li>
<li>Develops well-rounded knowledge of the organization, operating processes, and governing regulations.</li>
<li>Performs other duties as assigned.</li>
<li>Complies with all policies and standards</li>
</ul><br><p class="elementtoproof">Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.</p>
<p class="MsoNormal">For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: <a href="https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf" target="_blank" rel="nofollow">click here to access or download the form</a>. Complete the form and then email it as an attachment to <a href="mailto:[email protected]" target="_blank" rel="nofollow">[email protected]</a>. You may also <a href="http://downloads.conduent.com/content/usa/en/document/cdt_adaaa_accommodation_pol.pdf" target="_blank" rel="nofollow">click here to access Conduent's ADAAA Accommodation Policy</a>.</p>
What you'll do
- The Business Operations Analyst II facilitates working sessions to meet operational and customer goals and acts as a liaison to ensure efficient work processes. They also develop operational dashboards and compile cost assessment data for projects.
About Conduent Business Services Philippines, Inc.
Conduent delivers digital business solutions and services spanning the commercial, government and transportation spectrum – creating valuable outcomes for its clients and the millions of people who count on them. We leverage cloud computing, artificial intelligence, machine learning, automation and advanced analytics to deliver mission-critical solutions. Through a dedicated global team of approximately 55,000 associates, process expertise and advanced technologies, our solutions and services digitally transform our clients’ operations to enhance customer experiences, improve performance, increase efficiencies and reduce costs. We drive progress in every process for our client including disbursing approximately $100 billion in government payments annually, enabling 2.3 billion customer service interactions annually, empowering millions of employees through HR services every year and processing nearly 13 million tolling transactions every day.
Learn more at www.conduent.com
Ready to join Conduent Business Services Philippines, Inc.?
Take the next step in your career journey
Frequently Asked Questions
What does a Business Operations Analyst II do at Conduent Business Services Philippines, Inc.?
As a Business Operations Analyst II at Conduent Business Services Philippines, Inc., you will: the Business Operations Analyst II facilitates working sessions to meet operational and customer goals and acts as a liaison to ensure efficient work processes. They also develop operational dashboards and compile cost assessment data for projects..
Is the Business Operations Analyst II position at Conduent Business Services Philippines, Inc. remote?
The Business Operations Analyst II position at Conduent Business Services Philippines, Inc. is based in Pasay, National Capital District, Philippines. Contact the company through Clera for specific work arrangement details.
How do I apply for the Business Operations Analyst II position at Conduent Business Services Philippines, Inc.?
You can apply for the Business Operations Analyst II position at Conduent Business Services Philippines, Inc.directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.