Director, Delivery

<p class="elementtoproof"><span>Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.</span></p> <style></style><br><p style="margin: 0px;"><strong>Job Track Description:</strong></p> <ul style="margin-top: 0in;"> <li>Requires broad technical expertise and industry knowledge.</li> <li>Is accountable for functional, operational, and/or program management.</li> <li>Assists others in achieving goals.</li> <li>Manages performance appraisals and pay reviews.</li> <li>Manages training for 3 or more employees.</li> <li>Manages hiring and termination actions.</li> </ul> <p style="margin: 0px;"><strong>General Profile</strong></p> <ul style="margin-top: 0in;"> <li>Provides leadership through managers.</li> <li>Develops functional or departmental business plans.</li> <li>Contributes to the development of strategies.</li> <li>Makes decisions based on strategy and priorities.</li> </ul> <p style="margin: 0px;"><strong>Functional Knowledge</strong></p> <ul style="margin-top: 0in;"> <li>Requires a broad understanding of different systems, theories, and practices.</li> </ul> <p style="margin: 0px;"><strong>Business Expertise</strong></p> <ul style="margin-top: 0in;"> <li>Applies broad industry and commercial awareness to drive financial performance in the team and related areas.</li> </ul> <p style="margin: 0px;"><strong>Impact</strong></p> <ul style="margin-top: 0in;"> <li>Impacts team short and long-term business results, with potential company impact.</li> <li>Guided by business area strategy.</li> </ul> <p style="margin: 0px;"><strong>Leadership       </strong></p> <ul style="margin-top: 0in;"> <li>Leads through subordinate managers.</li> <li>Executes business plans and contributes to strategy development.</li> </ul> <p style="margin: 0px;"><strong>Problem Solving</strong></p> <ul style="margin-top: 0in;"> <li>Directs the resolution of highly complex problems using advanced judgment.</li> </ul> <p style="margin: 0px;"><strong>Interpersonal Skills</strong></p> <ul style="margin-top: 0in;"> <li>Negotiates and influences the views of others within the business unit and in external organizations.</li> <li>Exercises audience sensitivity.</li> </ul> <p style="margin: 0px;"><strong>Responsibility Statements</strong></p> <ul style="margin-top: 0in;"> <li>Assesses and evaluates the business to set the pace and direction of strategy opportunities.</li> <li>Develops the definition of the business strategy along with clients and the upper managers.</li> <li>Defines and solves complex problems that impact the direction of the business.</li> <li>Drives the overall business unit performance and client relationship.</li> <li>Pioneers innovation of key business opportunities to drive organizational growth.</li> <li>Inspires people and teams to optimize career growth, employee engagement, and performance.</li> <li>Ensures continuous improvement on targeted performance.</li> <li>Measures and KPIs to facilitate key business goals.</li> <li>Contributes to the development of organizational policies and ensures compliance.</li> <li>Performs other duties as assigned.</li> <li>Complies with all policies and standards.</li> </ul><br>