About this role
Summary
The Insurance Authorization Assistant works under the direction of the Director and/or Office Manager. They oversee all patient registrations and documentation to ensure regulatory compliance. Updates the Electronic Medical Record (EMR) and STAR billing systems; performs administrative review of each account, reads referrals, and schedules patients. Is a resource to all staff members in regards to the initial scheduling, insurance authorization and processing of patients.
Education
High school or equivalent (GED).
Certification, Registration & Licensure
None required.
Experience
At least one year experience working in the medical field or equivalent combination of continuing education and experience is preferred. Ability to effectively and positively interact with a multi disciplinary team of staff, patients, and others.
Responsibilities
Consistently displays the necessary skills and abilities required for the position.
Performs insurance authorizations.
Registers patients in hospital systems.
Processes and/or routes all incoming calls and responds to departmental inquiries.
Schedules patients for initial evaluations.
Reconciles work lists and reports.
Creates and maintains medical records and charts.
Performs other duties as assigned.
Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.
Know Your Rights: Workplace Discrimination is Illegal
Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at 603-230-7269.
Physical and Work Requirements
The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds.
While performing the duties of this Job, the employee is regularly required to hear, and speak. The employee is frequently required to do repetitive motion, perform activities that require fine motor skills, reach, and sit. The employee is occasionally required to bend, climb, kneel, squat, stand, and walk.
Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision.
The employee is occasionally exposed to airborne contaminants and airborne pathogens.
The noise level in the work environment is usually moderate.
Other facts
About Concord Hospital Health System
Concord Hospital (CH) is a nonprofit health system with campuses in Concord, Laconia and Franklin, New Hampshire.
As a charitable organization, our mission is to meet the health needs of individuals within the communities we serve. Over the past two decades, CH has evolved from a community hospital to a regional integrated health system with nearly 4,500 employees, including 458 physicians and advanced providers and more than $750 million in revenue.
As a member of the Concord Hospital team, you may count on using your knowledge and training to make a positive difference in the lives of our patients and their families. You will experience the personal and professional fulfillment that comes from helping others in a meaningful way as we work to meet our charitable mission daily and in doing so, impact the lives of people throughout Central New Hampshire.
What you'll do
- The Insurance Authorization Assistant performs insurance authorizations, registers patients, and schedules them for evaluations. They also maintain medical records and assist with administrative tasks as needed.
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