VP, Compliance

Overview

As a Vice President of Compliance, you’ll help drive Concora Credit’s Mission to enable customers to Do More with Credit – every single day.

The impact you’ll have at Concora Credit:

You'll be responsible for leading and overseeing the regulatory compliance program for the administration and servicing of private label and general purpose credit card programs, ensuring adherence to applicable federal and state laws. The role serves as a strategic advisor to the business, providing regulatory guidance, risk oversight, and leadership across products, operations, and executive stakeholders.

We hire people, not positions. That's because, at Concora Credit, we put people first, including our customers, partners, and Team Members. Concora Credit is guided by a single purpose: to help non-prime customers do more with credit. Today, we have helped millions of customers access credit. Our industry leadership, resilience, and willingness to adapt ensure we can help our partners responsibly say yes to millions more. As a company grounded in entrepreneurship, we're looking to expand our team and are looking for people who foster innovation, strive to make an impact, and want to Do More! We’re an established company with over 20 years of experience, but now we’re taking things to the next level. We're seeking someone who wants to impact the business and play a pivotal role in leading the charge for change.

Responsibilities

As our Vice President of Compliance, you will:

• Lead and manage a regulatory compliance team to execute regulatory compliance programs, including policy development, risk assessments, and reviews of products, servicing strategies, consumer communications, and marketing.
• Engage with senior leadership and business lines to ensure compliance strategy is integrated into business planning and decision-making.
• Interpret and advise on how to operationalize complex federal and state regulations to credit card products and servicing, and provide guidance to business partners on regulatory applicability and changes, ensuring compliant implementation.
• Support and draft responses to regulatory examinations, audits, and other inquiries related to regulatory compliance.
• Support responses and coordination of remediation plans when issues are identified.
• Assess regulatory risk holistically, weighing competing considerations, and recommending solutions that are both compliant and commercially pragmatic.

These duties must be performed with or without reasonable accommodation.

We know experience comes in many forms and that many skills are transferable. If your experience is close to what we're looking for, consider applying. Diversity has made us the entrepreneurial and innovative company that we are today.

Qualifications

Requirements:

• Industry and Regulatory Expertise
  • Demonstrated experience in consumer financial services regulatory compliance, with a strong preference for experience supporting credit card and consumer loan programs, including operations, servicing, and marketing.
  • Preferred experience as a regulatory compliance attorney or in a legal-adjacent compliance role advising on consumer lending and credit card products.
  • Deep knowledge of U.S. consumer protection laws and regulations, including UDAAP, TILA/Regulation Z, ECOA/Regulation B, Regulation E, FDCPA, FCRA, BSA/AML.
• Leadership and Management
  • Prior experience leading and developing teams of compliance professionals and collaborating cross-functionally.
  • Experience operating in a three-lines-of-defense compliance model, ideally in the second line.
  • Ability to lead with credibility and influence in senior-level discussions while maintaining strong working relationships across the organization
• Analytical and Operational Skills
  • Demonstrated ability to think strategically while maintaining a clear understanding of internal risk appetite, operational complexity, and resource and level-of-effort considerations.
  • Sound judgment with a logical, structured approach to problem-solving, including the ability to identify what matters most and prioritize effectively.
  • Ability to “read the room” and tailor recommendations and messaging appropriately based on audience, risk tolerance, timing, and organizational context.
• Communication and Influence
  • Exceptional written communication skills, with the demonstrated ability to draft clear, persuasive, and sophisticated work product suitable to executive leadership, regulators and other third parties.
  • Strong verbal communication skills, including the ability to explain complex regulatory concepts succinctly and confidently to senior leaders and external stakeholders.
  • Proven ability to challenge business practices constructively, influence outcomes, and drive alignment.
• Education and Certifications
  • Bachelor’s degrees required; advanced degree, such as a JD, strongly preferred.
  • At least 10+ years of progressive regulatory compliance experience in consumer financial services, including consumer lending and loan servicing.

What’s In It For You:

• Medical, Dental and Vision insurance for you and your family
• Relax and recharge with Paid Time Off (PTO)
• 6 company-observed paid holidays, plus 3 paid floating holidays
• 401k (after 90 days) plus employer match up to 4%
• Pet Insurance for your furry family members
• Wellness perks including onsite fitness equipment at both locations, EAP, and access to the Headspace App
• We invest in your future through Tuition Reimbursement
• Save on taxes with Flexible Spending Accounts
• Peace of mind with Life and AD&D Insurance
• Protect yourself with company-paid Long-Term Disability and voluntary Short-Term Disability

Concora Credit provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Employment-based visa sponsorship is not available for this role.

Concora Credit is an equal opportunity employer (EEO).

Please see the Concora Credit Privacy Policy for more information on how Concora Credit processes your personal information during the recruitment process and, if applicable, based on your location, how you can exercise your privacy rights. If you have questions about this privacy notice or need to contact us in connection with your personal data, including any requests to exercise your legal rights referred to at the end of this notice, please contact [email protected].