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Physical Therapist Associate Director of Clinical Services
full-timeAustin

Summary

Location

Austin

Type

full-time

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About this role

Overview

Bonus Potential and Incentives!

 

Concentra is seeking a full time Associate Director of Clinical Physical Therapy Services. Our colleagues remain focused on our driving purpose: to provide superb patient and employer experience by delivering the highest quality healthcare in an efficient, affordable, caring manner. We do this by putting all customers (internal and external) first.

 

This role builds clinical teams focused on service delivery, driving key business metrics, clinician support and growing core business. Also responsible for implementation of strategy and maintaining internal and external relationships across the markets. Ensures superb patient care, satisfaction, and employer experience. Accountable for therapy management of all sites (centers and onsites) within area of responsibility.

Responsibilities

  • Spends 100% of time in a center providing direct patient care, leading by example, and demonstrating an exceptional patient experience.
  • Whether functioning in the capacity of CTD at a specific location, or in the capacity of the Market Float, will assume the Role and Responsibilities of the CTD.
  • Consistently demonstrates all components of the Physical Therapy Guidebook and the Perfect PT visit.
  • Identifies and communicates to DTO opportunities to improve clinical quality, workflows and safety at the center and market levels.
  • Drives patient and client experience and satisfaction metrics.
  • Practices the Perfect PT visit/service delivery and leads by example.
  • Works with DTO and medical to identify clinical improvement opportunities.
  • Works collaboratively with operations to ensure appropriate support work flows that foster a caring environment for treatment.
  • Maintains and leverages relationships with employers, payers, referral sources, networks, and local communities to drive market growth, and responds to requests within 24 hours.
  • Mentors and trains future clinical leaders while treating.
  • Fosters an environment of collaboration, professionalism, patient and colleague safety, quality care, continuous improvement and reward and recognition.
  • Assists with or leads clinical meetings for DTO as needed.
  • Understands center financial drivers and outcomes in order to achieve annual business plan.
  • Assists DTO, ADO and EA to make staffing adjustments to unforeseen coverage needs.
  • Direct reports: Varies
  • Budget responsibility: Yes

Qualifications

  • Licensure requirements of jurisdiction
  • Clinical experience without occupational health background or two years with occupational health background
  • Demonstrated clinical knowledge of physical/occupational therapy services
  • Demonstrated dedication to Concentra’s philosophy of therapy in occupational medicine
  • Demonstrated interest in the leadership of therapy staff
  • Demonstrated leadership qualities and administrative abilities to the job responsibilities as described
  • Demonstrated strong communication skills and the ability to exercise proper judgment, make decisions, and motivate employees

Additional Data

  • Generous paid time off (PTO)
  • Paid holidays
  • Paid sick/EID days
  • Set schedule
  • Flexible per diem opportunities*
  • Medical and prescription plans
  • Basic and enhanced dental and vision plans
  • Supplemental health benefits (accident, critical illness, hospital indemnity insurance)
  • LifeWorks employee assistance program
  • Company-funded HSA
  • Short-term disability
  • Pre-tax spending accounts (health care and dependent care FSA)
  • Training provided in our world-class occupational medicine process management model*
  • Medical experts panel (MEP)
  • Concentra CEU courses
  • New hire learning program
  • Occupational Health University
  • Leadership development program
  • Manual therapy certification
  • Yearly CEU stipend and CEU time
  • Tuition reimbursement
  • Professional On-demand Learning Modules*
  • Malpractice insurance*
  • Unmatched opportunities for advancement locally and nationally*
  • Traditional and Roth 401(k) with employer match*
  • Competitive salary*
  • Colleague referral bonus program*
  • Colleague discount program*
  • Life insurance/disability
  • Pre-tax spending accounts
  • Relocation assistance (when applicable)
  • Incentive/RVU bonus
  • Commuter benefits
  • Identity theft services
  • Company-paid long-term disability

If you’re looking for an organization that cares for your growth and well-being as much it does its patients, Apply Today!

 

Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.

Other facts

Tech stack
Clinical Leadership,Patient Care,Communication Skills,Mentoring,Collaboration,Quality Improvement,Therapy Management,Clinical Knowledge,Workflow Optimization,Safety Practices,Business Metrics,Team Building,Customer Experience,Administrative Abilities,Decision Making,Motivating Employees

About Concentra

WHO WE ARE:
Concentra is the leader in occupational health with 40+ years of improving the health of America's workforce, one patient at a time. More than 11,000 Concentra colleagues provide occupational medicine, onsite health care, physical therapy, and telemedicine services from nearly 520 medical centers and 130+ onsite clinics nationwide.

THE CONCENTRA WAY:
Living out our Mission, Vision, and Values to improve the patient experience, redefine health care, and help people achieve lifelong well-being.

OUR MISSION:
Improving the health of America’s workforce, one patient at a time.

OUR VISION:
Every person is treated the Concentra Way: quality clinical care and a positive customer experience from welcoming, respectful, and skillful colleagues.

OUR VALUES:
A healing focus, a selfless heart, and a tireless resolve.

Our goal at Concentra is living out our Mission, Vision, and Values to improve the patient experience, redefine health care, and help people achieve lifelong well-being,

SCAM ALERT: Concentra has been informed that scammers are using our name to scam individuals who believe they are applying for an opportunity with Concentra or receiving a job offer from Concentra. These scammers can be very convincing, going so far as to steal the profile pictures from our actual recruiters from their LinkedIn profiles and using email addresses that contain the word ‘Concentra’ such as ‘@ConcentraCareers’ or ‘@ConcentraJobs’ or '@concentracareerdesk.' The scammers will typically ask you to send money at some point (for equipment, training, or a uniform, etc.). A LEGITIMATE CONCENTRA RECRUITER OR HIRING MANAGER WILL NEVER ASK YOU TO SEND US MONEY. Also, you will never receive a job offer from us if we have not verbally interviewed you. For more information on recruiting scams or to report a recruiting scam visit the website of the Federal Trade Commission at https://www.consumer.ftc.gov/articles/0243-job-scams.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Hospitals and Health Care

What you'll do

  • The Associate Director is responsible for building clinical teams focused on service delivery and ensuring superb patient care and satisfaction. This role also involves mentoring future clinical leaders and driving key business metrics.

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Frequently Asked Questions

What does a Physical Therapist Associate Director of Clinical Services do at Concentra?

As a Physical Therapist Associate Director of Clinical Services at Concentra, you will: the Associate Director is responsible for building clinical teams focused on service delivery and ensuring superb patient care and satisfaction. This role also involves mentoring future clinical leaders and driving key business metrics..

Why join Concentra as a Physical Therapist Associate Director of Clinical Services?

Concentra is a leading Hospitals and Health Care company.

Is the Physical Therapist Associate Director of Clinical Services position at Concentra remote?

The Physical Therapist Associate Director of Clinical Services position at Concentra is based in Austin, Texas, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Physical Therapist Associate Director of Clinical Services position at Concentra?

You can apply for the Physical Therapist Associate Director of Clinical Services position at Concentra directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Concentra on their website.