Overview

Are you looking for a career that transcends the ordinary? At Concentra, we offer opportunities beyond patient care. As a valued member of our team, you'll be part of our efforts to provide exceptional service to our employer clients and exceptional care to their employees. Our values define our path forward – always working to ensure welcoming, respectful, and skillful care. Join Concentra, and see what makes us different and better.

The ideal candidate will perform under general supervision a variety of moderately complex to complex tasks related to ensuring timely and accurate medical billing and reconciliation of discrepancies. This includes electronic, paper and invoice billing and rebilling tasks. The position requires excellent communication, customer service and organizational skills. All tasks must be performed in a timely and accurate manner in accordance with Concentra and Central Billing Office practices, policies, and procedures.

Responsibilities

• Processes all billing, state reports/transcriptions as required by each state.
• Processes client bills with special billing arrangements/agreements.
• Monitors transcriptions hold reports.
• Monitors claims indexing reports.
• Monitors Electronic Data Interchange billing reports.
• Provides assistance to clients with special billing requests.
• Monitors claim hold reports, releases charges when appropriate.
• Thoroughly reviews bills for accuracy following all Central Business Office, market and state guidelines

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

Education Level: High School Diploma or GED

• Some college or specialty training in medical billing or equivalent job relevant experience preferred

Job Related Experience:

• 2 or more years’ experience in medical billing
• Experience with a multi-location practice
• CPT/ICD-9/HCPC knowledge

Job-Related Skills/Competencies

• Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
• Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
• Strong computer skills
• Microsoft Word and Excel knowledge and experience
• Ability to operate 10 key numerical pad by touch
• Ability to work under tight time schedules
• Ability to set priorities and deliver in a fast-paced environment.
• Strong customer service and communication skills, ability to deal with service areas, consultants, and clients.
• Excellent problem-solving skills and ability to handle multiple tasks
• Ability to work independently
• Ability to be detailed oriented
• Ability to assist peers
• Ability to communicate verbally and in writing

Additional Data

Employee Benefits:

• 401(k) Retirement Plan with Employer Match
• Medical, Vision, Prescription, Telehealth, & Dental Plans
• Life & Disability Insurance
• Paid Time Off & Extended Illness Days Offered
• Colleague Referral Bonus Program
• Tuition Reimbursement
• Commuter Benefits
• Dependent Care Spending Account
• Employee Discounts

This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Concentra is an Equal Opportunity Employer, including disability/veterans

Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.